PSM II Certification Exam Questions with AI Explanations

QUESTION: 36

Individual Development Team members have been approaching Steven, the Scrum Master, to complain about Chris. Chris has the most experience on the system they are building. He often questions the choices team members make in design and architecture making them feel bad.
What are two good ways for Steven to address this problem? (Choose two.)

Steven observes whether this topic is raised at the Sprint Retrospective. If not, then he checks with the team on how comfortable they are with the way the design and architecture is being handled.
Steven suggests facilitating a session with the full team to help resolve the issue.
Steven tells the concerned members that Chris’ opinions should be respected as he has the most experience and understands what is best for long term sustainability.
Steven shares his concerns with Chris and the impact on the other team members and that he should be a team player.
Steven takes the time between Sprints to organize a team building session to build a stronger relationship.

Answer(s): A,B

Explanation:

Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team’s effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.

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QUESTION: 37

By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team’s Definition of Done. What two things should happen with the item? (Choose two.)

It will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment.
Do not include the item in the Increment for the Sprint.
Split the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the ‘undone’ work to the next Sprint.
Estimate the remaining work needed to make it ‘done’ and add it to the Product Backlog for the Product Owner to decide what to do with it.

Answer(s): B,D

Explanation:

At the end of a Sprint, the new Increment must be ‘Done’, which means it must be in useable condition and meet the Scrum Team’s definition of ‘Done’. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition ofDone for the Scrum Team and it is used to assess when work is complete on the product Increment.

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QUESTION: 38

You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform.

Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality in six Sprints.
During development the requirement changes in the other components have been slowing down your team’s progress. Because of these changes, your team has estimated that they will not be able to deliver all expected work within the original timeframe. The Scrum Teams working on the other components confirm that they are still on track to meet the expected delivery date. The program manager in charge of the digitization initiative is upset and angry with your team.

As a Scrum Master, what could you do to help the Product Owner?

You suggest working with the program manager and the other teams on the ordering and the value of your team’s open Product Backlog items to redefine the possible delivery date.
You shorten your team’s Sprints to be ready sooner.
You remove all items from the Product Backlog for which development is forecasted to be beyond the expected date. These are likely to be low value anyhow.
You suggest adding additional developers to the team in order to increase velocity and meet the original date.

Answer(s): A

Explanation:

The Scrum Master serves the Product Owner in several ways, including: Finding techniques for effective Product Backlog management;
Helping the Scrum Team understand the need for clear and concise Product Backlog items; Understanding product planning in an empirical environment;
Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value.

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QUESTION: 39

Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint.
Which three acceptable solutions would Steven consider? (Choose three.)

For Sprints that require Nicole’s expertise for more than one team, combine the teams into one and separate when they no longer need to share her services.
Investigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum Teams working on the same product, with dependencies between the teams.
People from the Development Teams with an interest in Nicole’s domain could volunteer to take on this work in their respective teams.
Ask Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Development Teams to re-prioritize the work so that tasks not depending on Nicole can be done first.
Have the Development Team re-order the Product Backlog so Nicole can serve one team full-time in a Sprint.
Create a team with Nicole and people from the teams to temporarily work in Nicole’s domain to serve the existing teams.

Answer(s): B,C,E

Explanation:

The Scrum Master is responsible for removing impediments within the current context of the situation AND boundaries defined by the Scrum framework.

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QUESTION: 40

At the fifth Sprint Retrospective, the Product Owner mentions that he is surprised about the amount of technical debt that has built up in the system and that the product is not able to support an adequate number of users. Peter, the Product Owner, is upset that the product will need several more Sprints to address the scalability issues in order to meet his expectations.
What factors may have led to this?

The Scrum Team has not used the past Sprint Retrospectives effectively to inspect and adapt.
The Development Team has not been paying enough attention to technical quality.
The Development Team and the Product Owner are not having conversations around technical debt.
The Scrum Master has not ensured that the Scrum Team is transparent.
All of the above.
None of the above.

Answer(s): E

Explanation:

Each component within the Scrum framework serves a specific purpose and is essential to Scrum’s success and usage. Scrum’s roles, events,artifacts, and rules are immutable and although implementing only parts of Scrum is possible, the result is not Scrum.

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Scrum Professional Master II PSM II Dumps in PDF

Free Scrum PSM II Real Questions (page: 40)

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QUESTION: 37

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QUESTION: 38

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QUESTION: 40

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