SAP C_C4HCX_04 Exam (page: 1)
SAP Certified Application Associate - Solution Architect for CX
Updated on: 26-Oct-2025

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Which types of consent can be configured in Consent Management?
Note: There are 3 correct answers to this question.

  1. Other consent management
  2. Privacy policy
  3. Terms of service
  4. Cookies
  5. Push notification

Answer(s): A,B,C



What functions can you perform with IdentitySync?
Note: There are 3 correct answers to this question.

  1. Transfer users from one CDC site to another.
  2. Take all the permission-based social and profile identity information stored in SAP Customer Data Cloud and channel it into another platform.
  3. Send a welcome e-mail to new customers.
  4. Get up-to-date data from a third-party platform and update or create CDC user profiles.
  5. Connect in a relational database and execute SQL statements.

Answer(s): A,B,D



You want to implement a global data privacy policy using SAP Enterprise Consent and Preference Management.
What will this enable you to manage?
Note: There are 2 correct answers to this question.

  1. Customer orders
  2. Customer consent
  3. Data loads
  4. Preference settings

Answer(s): B,D



Which of the following are key features of SAP Customer Identity and Access Management (SAP CIAM) for B2C solutions?
Note: There are 2 correct answers to this question.

  1. Access management
  2. Organizational management
  3. Identity management
  4. Delegated administration

Answer(s): A,C



Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

  1. Tactics are pre-built automation programs to achieve a specific goal.
  2. Tactics are program execution results.
  3. Tactics are KPIs available in Smart Insight dashboards.
  4. Tactics are spend management marketing plans.

Answer(s): A



Which of the following file formats are supported by IdentitySync?
Note: There are 3 correct answers to this question.

  1. ZIP
  2. DSV
  3. JSON
  4. IMPEX
  5. IDOC

Answer(s): A,B,C



Which services belong to the SAP BTP foundational platform services?
Note: There are 3 correct answers to this question.

  1. Monitoring
  2. SAP HANA and databases
  3. Authorization
  4. Authentication
  5. Analytics

Answer(s): A,B,D



Which of the following business events can be triggered from SAP Marketing Cloud?
Note: There are 3 correct answers to this question.

  1. Offers
  2. Marketing permissions
  3. Recommendations
  4. Campaigns
  5. Interactions

Answer(s): B,D,E



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