SAP C_C4H45_2408 Exam (page: 1)
SAP Certified Associate - Integration Consultant - Sales and Service Cloud
Updated on: 26-Oct-2025

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Which steps are mandatory for the setup of the data replication framework in SAP S/4HANA on premise?
Note: There are 3 correct answer to this question.

  1. Define Data Replication Model
  2. Define Communication Arrangement
  3. Define Business System
  4. Define Service Group
  5. Define Logical System

Answer(s): A,B,E



Where do you have to import the SAP Cloud Integration root and intermediate CA certificates when replicating data from SAP S/4HANA to SAP Sales and Service Cloud?

  1. SAP S/4HANA SSL client PSE
  2. SAP Sales and Service Cloud certificate trust list
  3. SAP Web Dispatcher trust store
  4. SAPS/ 4HANA SSL server PSE

Answer(s): A



Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud?
Note: There are 2 correct answer to this question.

  1. Quotes
  2. Territories
  3. Business roles
  4. Products

Answer(s): A,D



You create a new field in SAP Sales and Service Cloud, which should also be available in SAP S/4HANA When do you need to extend the business partner message in SAP S/4HANA?

  1. When the field added to SAP Sales and Service Cloud is NOT available in the web service used by SAPS/4HANA
  2. When the mapping in SAP Cloud Integration or SAP Process Orchestration needs to be updated
  3. When the WSDL is downloaded from SAP Sales and Service Cloud and uploaded into SAP S/4HANA
  4. Only when the extension field is added using the software development kit (SOK)

Answer(s): A



What is SAP's recommendation for data filtering when using IDoc communication?

  1. Use a condition filter in the middleware to ensure other integrations are NOT impacted and all filtering logic can be maintained in one central place
  2. Use custom BAdis to ensure other integrations are NOT impacted by SAP Sales and Service Cloud integration
  3. Use the standard filtering objects in the ALE distribution model. If this is NOT sufficient, use the
    IDOC_CREATION_CHECK BADI
  4. Use the change pointers BADI, IDOC_DATA_MAPPER. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI

Answer(s): C



Which content is integrated between SAP CRM and SAP Sales and Service Cloud using SOAMANAGER configured web services?
Note: There are 2 correct answer to this question.

  1. Attachments
  2. E-mails
  3. Pricing
  4. Notes

Answer(s): A,D



What are benefits of OData Services?
Note: There are 3 correct answer to this question. NO:

  1. Object navigation
  2. Intelligent Message Mapping
  3. Batch Processing
  4. Automatic WSDL Generation
  5. Filtering Data

Answer(s): A,C,E



You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.What are the configuration steps forSAP Cloud Integration to do so?
Note: There are 2 correct Answer : to this questio n

  1. Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user
  2. Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user
  3. Update the integration flow parameters with the host and path of the SAP S/4HANA web service
  4. Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.

Answer(s): B,D



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