SAP Certified Application Associate - Service Cloud 1811 (RETIRED) C_C4C14_1811 Dumps in PDF

Free SAP C_C4C14_1811 Real Questions (page: 13)

In order to update the status of multiple subtickets, what action does the agent perform?

  1. Mass subticket cancellation
  2. Mass subticket status update
  3. Mass subticket creation
  4. Mass subticket completion

Answer(s): B



What activities do you perform in the Administrator work center to enable a new social media channel?
Note: There are 3 correct answers to this question.

  1. Set up access to social media account
  2. Create and schedule social media import run
  3. Set up service level determination for social media channel
  4. Maintain Next Ticket configuration
  5. Select the channel type

Answer(s): A,B,D



Which field identifies a ticket as relevant for a field service scenario?

  1. Leverage indicators
  2. Organization
  3. Requires Work
  4. Processing Type

Answer(s): B



Which of the following elements can you use to set up routing rules for service tickets?
Note: There are 2 correct answers to this question.

  1. Warranty
  2. Escalation status
  3. Escalated Date
  4. Channel type

Answer(s): B,D



To which objects can you add a registered product?

  1. Service ticket
  2. Survey
  3. Installed base
  4. Sales order

Answer(s): A,C



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5/22/2023 3:31:00 PM

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12/30/2023 11:18:00 AM

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7/25/2023 8:05:00 AM

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8/10/2023 10:59:00 AM

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7/13/2023 7:29:00 AM

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nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

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Muhammad Rawish Siddiqui
12/2/2023 5:28:00 AM

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7/14/2023 3:17:00 AM

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Mukesh
7/10/2023 4:14:00 PM

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12/11/2023 3:38:00 AM

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ethiopia
8/2/2023 2:18:00 AM

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whoAreWeReally
12/19/2023 8:29:00 PM

took the test last week, i did have about 15 - 20 word for word from this site on the test. (only was able to cram 600 of the questions from this site so maybe more were there i didnt review) had 4 labs, bgp, lacp, vrf with tunnels and actually had to skip a lab due to time. lots of automation syntax questions.

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9/2/2023 12:19:00 PM

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11/14/2023 11:02:00 AM

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Osman
11/21/2023 2:27:00 PM

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Edward
9/13/2023 5:27:00 PM

question #50 and question #81 are exactly the same questions, azure site recovery provides________for virtual machines. the first says that it is fault tolerance is the answer and second says disater recovery. from my research, it says it should be disaster recovery. can anybody explain to me why? thank you

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5/24/2023 11:14:00 PM

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Anon
10/25/2023 10:48:00 PM

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10/18/2023 10:22:00 AM

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CW
7/11/2023 3:19:00 PM

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11/9/2023 8:53:00 AM

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CW
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10/23/2023 4:01:00 PM

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