Salesforce-Marketing-Associate Exam Questions and Answers

QUESTION: 6

The marketing team at Northern Trail Outfitters wants to include a subscriber's local weather conditions in the subject line of their email campaigns. This information is stored in the data extension used for sending.
Which feature should an associate utilize?

Personalization Strings
Decision Splits
Filter Activity

Answer(s): A

Explanation:

Personalization strings in Salesforce Marketing Cloud are used to dynamically insert content, such as subscriber-specific data, into emails. For including a subscriber's local weather conditions in the subject line of email campaigns, personalization strings can be utilized to reference the relevant data stored in the data extension used for sending the email. This allows each email subject line to be customized with the specific weather conditions relevant to each subscriber, enhancing the personalization and relevance of the campaign.

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QUESTION: 7

Cloud Kicks (CK) has a very important new product launch coming up. CK has built an informative email to maximize awareness and interest. Management refused a giveaway as part of the campaign, but not deep discounts.
Which potential option violates CAN-SPAM specifications on subject lines?

You don't want to miss our newest product
IMPORTANT: Please reply ASAP for the best deal!
You may have just won a $500 gift card!

Answer(s): C

Explanation:

Option C, "You may have just won a $500 gift card!", potentially violates CAN-SPAM specifications on subject lines because it can be considered misleading or deceptive. CAN-SPAM regulations require that subject lines accurately reflect the content of the email. Misleading subject lines that imply the recipient has won a prize when this is not the case can lead to violations of these regulations, potentially resulting in penalties. It's crucial for marketing communications to be transparent and not mislead recipients about the nature of the email content.

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QUESTION: 8

A marketing associate at Cloud Kicks sends a weekly email campaign about special events to its customers. They want to ensure that customers can opt- out of emails If they no longer want to receive this Information.
How should the associate accomplish this?

Have customer log in to their account and update profile.
Provide a postal mailing address as a minimum.
Set up a footer in the email with an unsubscribe link.

Answer(s): C

Explanation:

Providing a clear and easy way for recipients to opt-out of receiving future emails is a best practice and a legal requirement under regulations such as CAN-SPAM. Setting up a footer in the email with an unsubscribe link is a standard and effective method to allow recipients to easily remove themselves from future communications. This not only complies with legal requirements but also respects the preferences of the email recipients, potentially improving the sender's reputation and email deliverability.

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QUESTION: 9

What impact does a field marked as Nullable have when importing a file into a data extension?

The field is NOT required in the file being imported.
The field is required but can have blank values.
C The field only accepts true or false values.

Answer(s): A

Explanation:

When a field in a data extension is marked as Nullable, it means that the field is not required to have a value; it can accept null or empty values. During the import process, if a field is marked as Nullable, it indicates that the corresponding column in the file being imported does not necessarily need to contain data for every record. This allows for greater flexibility in the data import process, as not all data fields may be relevant or available for every record being imported into the data extension.

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QUESTION: 10

Cloud Kicks wants to ensure it has the highest quality contact information for newly acquired email signups.
Which method helps to minimize bad data?

Double opt-in confirmation
Mobile SMS keyword opt-in confirmation
Smart capture opt-in confirmation

Answer(s): A

Explanation:

A double opt-in confirmation process is a method used to ensure the highest quality of contact information by requiring new email signups to confirm their subscription through a secondary confirmation step, typically via a confirmation email. This process helps to minimize bad data by verifying that the email address provided is valid, active, and accessible by the intended recipient. It also helps to ensure that the individual truly intends to subscribe, thereby enhancing the quality of the email list and reducing the likelihood of spam complaints or undeliverable emails.

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Salesforce Salesforce-Marketing-Associate Exam (page: 2) Salesforce Certified Marketing Associate Updated on: 25-Dec-2025

QUESTION: 6

Explanation:

QUESTION: 7

Explanation:

QUESTION: 8

Explanation:

QUESTION: 9

Explanation:

QUESTION: 10

Explanation:

Salesforce Salesforce-Marketing-Associate Exam (page: 2)
Salesforce Certified Marketing Associate
Updated on: 25-Dec-2025