Salesforce-Maps-Professional Exam Questions and Answers

QUESTION: 16

An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing.
Which three steps must the admin complete?

Make sure that Click2Create is configured for Alpine Customers.
Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing.
Create a custom report type for Alpine Customers in order to import customer list for routing.
Ensure that users are assigned to the records or related records they want to route via user lookup field
Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned

Answer(s): B,C,E

Explanation:

These are the three steps that the admin must complete to include their custom object Alpine

Customers in Maps Advanced routing. According to the article "Configure custom routable object for Maps Advanced"1, a routable object is an object that represents the location users will navigate to within their Salesforce Maps Advanced Visit Plans, such as Accounts. To configure a custom object as a routable object, the admin needs to create a lookup relationship field on the Maps Advanced Route Waypoint object that points to the custom object1. The admin also needs to create a custom report type for the custom object in order to import the customer list for routing2. Additionally, the admin needs to ensure that all records of the custom object have geocodes (latitude/longitude values) assigned, as this is required for plotting them on the map and routing them3. Making sure that Click2Create is configured for Alpine Customers is not a necessary step, as Click2Create is a feature that allows users to create records directly from the map view, not to include them in routing4. Ensuring that users are assigned to the records or related records they want to route via user lookup field is also not a necessary step, as this is only required for Enterprise Territory

Management integration, not for routing5.

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QUESTION: 17

Which two options does an admin have when defining the Visit Duration in a Maps Advanced Visit Plan?

60 minutes
30 minutes
A field chosen from the object
Any length defined in the "Visit Duration' field

Answer(s): C,D

Explanation:

These are the two options that an admin has when defining the Visit Duration in a Maps Advanced Visit Plan. Visit Duration is the amount of time that a user plans to spend at each stop on their route. The admin can configure the Visit Duration for a routable object in two ways:
The admin can select a field from the routable object that contains the duration value, such as a custom field or a standard field like Estimated Travel Time. The field must be a number or text field that contains only numbers.
The admin can enter any length of time in minutes in the Visit Duration field on the Maps Advanced Route Waypoint object. The Visit Duration field is a number field that accepts values from 1 to 1440 (24 hours). The admin cannot use fixed values like 60 minutes or 30 minutes as options for defining the Visit Duration, as these are not configurable options in Maps Advanced. The Visit Duration must be either a field from the routable object or a value entered in the Visit Duration field on the Maps Advanced Route Waypoint object.

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QUESTION: 18

Bill is the administrator setting up Maps Advanced for Alpine Energy.
Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?

Oauth user should have full CRED rights for records being routed
Oauth user should fall within Sales organization
Having the SF Maps Admin permission set is the only prerequisite for the oAuth user.
Oauth user should be above Maps Advanced users in role hierarchy

Answer(s): A,D

Explanation:

These are two factors that an admin should keep in mind during the oAuth process when setting up Maps Advanced. According to the article "OAuth user requirements for Salesforce Maps"1, an oAuth user is required to establish a secure asynchronous connection with the Salesforce Maps Advanced, Live Tracking, and Territory Planning products. The oAuth user impacts the following product functions:
Performs optimizations for routes in Advanced Routing

Uploads results of Live Rules into customer Org in Live Tracking Performs optimizations for territories in Territory Planning To perform these functions, the oAuth user should have full CRED (Create, Read, Edit, Delete) rights for records being routed1. The oAuth user should also be assigned a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy1. This ensures that the oAuth user can access and modify the records of the end- users. Having the SF Maps Admin permission set is not the only prerequisite for the oAuth user, as the oAuth user also needs to have the Salesforce Maps Advanced Permission Set License assigned and the SF Maps Advanced Permission Set assigned1. The oAuth user does not need to fall within Sales organization, as this is not a relevant factor for setting up Maps Advanced.

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QUESTION: 19

How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?

Update Activity Settings to enable "Task Permissions"
Enable "Task Creation" in Advanced Marker Settings
Enable "Task Creation" in appropriate Permission Group
Update assigned Button Set to include "New Task"

Answer(s): D

Explanation:

According to the Salesforce Help document 1, to enable task creation on mobile devices, the admin needs to update the assigned button set to include the "New Task" button. This will allow the sales reps to log a task on an account within the map view from their mobile device.

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QUESTION: 20

A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop.
What two reasons are most likely to cause this discrepancy?

The filters on the Layer have been changed
The maximum records to plot setting for mobile is considerably less compared to desktop
Plot Visible Area is enabled
The underlying Salesforce records have been deleted

Answer(s): B,C

Explanation:

According to the Trailhead module 2, there are two possible reasons for missing markers on mobile devices compared to desktop devices. One is that the maximum records to plot setting for mobile is considerably less compared to desktop, which means that only a subset of records will be plotted on the map. The other is that the plot visible area feature is enabled, which means that only the records that fall within the current map view will be plotted.

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Salesforce Salesforce-Maps-Professional Exam (page: 4) Salesforce Maps Accredited Professional Updated on: 12-Feb-2026

QUESTION: 16

Explanation:

QUESTION: 17

Explanation:

QUESTION: 18

Explanation:

QUESTION: 19

Explanation:

QUESTION: 20

Explanation:

Salesforce Salesforce-Maps-Professional Exam (page: 4)
Salesforce Maps Accredited Professional
Updated on: 12-Feb-2026