Salesforce-Maps-Professional Exam Questions and Answers

QUESTION: 11

Which feature supports the use of Custom Drive Profiles?

Favorite Location
Schedule
Routes
Marker Layer

Answer(s): C

Explanation:

Routes is the feature that supports the use of Custom Drive Profiles. Custom Drive Profiles are used to create routes that are optimized for trucks and other vehicles that might not be able to travel the same roads as passenger cars3. A route can be optimized based on the specific characteristics of a truck and its cargo, such as height, weight, length, and hazardous materials3. To use this feature, the user needs to create a Salesforce Maps Drive Profiles tab and a custom object for Maps Drive Profile3. Then, the user can create a new Drive Profile with the details of the vehicle and select it when creating a route in Salesforce Maps3. The characteristics of the vehicle's Drive Profile will be used to create a route that is compliant with published permanent road restrictions3. Favorite Location, Schedule, and Marker Layer are not features that support the use of Custom Drive Profiles.

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QUESTION: 12

A business wants to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events.
Which feature should they use?

Schedule
Click2Create
Data Layers
Routes

Answer(s): A

Explanation:

Schedule is the feature that they should use to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week4. Schedule requires all appointments to have a start and end time or duration5. Schedule also lets users sync their appointments with their Salesforce calendar as events4. This way, the users can optimize their time in the field and keep track of their scheduled events. Click2Create is a feature that allows users to create records directly from the map view, such as leads or accounts2. Data Layers are layers that display data from Salesforce objects or external sources on the map6. Routes are features that allow users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations4. These features are not relevant to the goal of optimizing their outside sales team's time in the field and ensuring that their stops appear in their Salesforce calendar as events.

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QUESTION: 13

How can a Sales Rep set their office address as the default start and end location for new Routes within Salesforce Maps?

From the Maps interface, select an existing Favorite Location as the default start and end in Maps Settings.
Update the default start and end location fields on their User record.
After plotting the office location on the map, select the 'Add as Start/End Location' button in the Actions tab.
Plot the office location on the map, add to a Route, and select Save as Default Start and End".

Answer(s): A

Explanation:

To set their office address as the default start and end location for new Routes within Salesforce Maps, a Sales Rep can follow these steps1:
From the Maps interface, click on the Settings gear icon at the top right corner of the navigation bar. Select Routes & Schedule from the navigation sidebar on the left to open the Routes and Schedule settings menu.
Under General, select an existing Favorite Location as the default start and end location. If the office address is not already a Favorite Location, the Sales Rep can create one by following these steps2:
Plot the office location on the map using a marker layer, a data layer, or a POI search. Click on the office location marker to open the Details tab.
Click on Add to Favorites in the Actions tab.
Enter a name for the Favorite Location and click Save.
Click Save to save the default settings.

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QUESTION: 14

A sales team is deciding whether to plan client visits using Routes or Schedules.
Which two factors would cause them to use Schedule?

When importing events directly from their Outlook or Google calendar.
When Routes and Schedule are interchangable
When they want to schedule meetings up to a month at a time.
When meetings have a start and end time.
When they want to plan around other events currently on their Salesforce calendar

Answer(s): D,E

Explanation:

These are two factors that would cause them to use Schedule instead of Routes. Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week3. Schedule requires all appointments to have a start and end time or duration4. Schedule also lets users sync their appointments with their Salesforce calendar as events3. This way, the users can plan around other events currently on their Salesforce calendar and avoid conflicts. Routes is a feature that allows users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations3. Routes does not create Salesforce calendar events or sync with the Salesforce calendar5. Therefore, Schedule is more suitable for users who have meetings with fixed time slots and who want to coordinate with their Salesforce calendar.

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QUESTION: 15

What are two considerations a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine?

The OAuth user was assigned to an active visit plan
The OAuth User has been assigned the 'Maps Admin' Permission Set
The OAuth User has been assigned to a role which is above the Maps Advanced end users in the Salesforce Role D Hierarchy
The user has been assigned to the OAuth user' profile

Answer(s): B,C

Explanation:

These are two considerations that a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine. An OAuth user is required to perform optimizations for routes in Advanced Routing4. The OAuth user should have the following permissions and roles6:
The OAuth user should have the Salesforce Maps Advanced Permission Set License assigned. The OAuth user should have the Maps Admin and SF Maps Advanced Permission Sets assigned. The OAuth User has been assigned to a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy. The OAuth user does not need to be assigned to an active visit plan, as this is not relevant for setting up an OAuth user. The OAuth user does not need to be assigned to the `OAuth user' profile, as this is not a valid profile in Salesforce.

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Salesforce Salesforce-Maps-Professional Exam (page: 3) Salesforce Maps Accredited Professional Updated on: 12-Feb-2026

QUESTION: 11

Explanation:

QUESTION: 12

Explanation:

QUESTION: 13

Explanation:

QUESTION: 14

Explanation:

QUESTION: 15

Explanation:

Salesforce Salesforce-Maps-Professional Exam (page: 3)
Salesforce Maps Accredited Professional
Updated on: 12-Feb-2026