Salesforce Salesforce-Hyperautomation-Specialist Exam (page: 2)
Salesforce Certified Hyperautomation Specialist
Updated on: 25-Dec-2025

Any Airlines is developing a new integration and wants built-in automated testing.
Which tool must be used to satisfy this requirement?

  1. MuleSoft RPA
  2. MuleSoft Composer
  3. Flow Orchestration
  4. Anypoint Platform

Answer(s): D

Explanation:

To implement built-in automated testing for new integrations at Any Airlines, the Anypoint Platform is the appropriate tool.
Anypoint Platform Capabilities:
Automated Testing: Anypoint Platform includes various tools such as MUnit for automated testing of Mule applications. MUnit allows developers to create, design, and run tests natively within Anypoint Studio.
Test Automation Features: It supports comprehensive testing features including unit tests, integration tests, and mock services to ensure robust and reliable integrations. Continuous Integration and Deployment: Anypoint Platform can be integrated with CI/CD pipelines, allowing automated tests to run as part of the deployment process, ensuring that any new code changes do not break existing functionality.
Why Not Other Options:
MuleSoft RPA: Primarily used for automating repetitive manual tasks, not for testing integrations.

MuleSoft Composer: Focuses on low-code integrations and automation, not specifically designed for automated testing.
Flow Orchestration: While useful for process automation within Salesforce, it does not provide the testing capabilities required for MuleSoft integrations.


Reference:

For detailed information on automated testing with Anypoint Platform and MUnit, refer to the official MuleSoft documentation



Northern Trail Outfitters developed an integration between its two Salesforce orgs using MuleSoft Composer.
Which two actions should be taken before testing the Composer flow? (Choose two.)

  1. Ensure the flow trigger is connected to a sandbox instance of Salesforce.
  2. Ensure action steps are connected to a sandbox instance of Salesforce.
  3. Ensure the credentials to the target production org are still valid.
  4. Ensure MuleSoft Composer is installed on both the source and target orgs.

Answer(s): A,B

Explanation:

Flow Trigger Connection: Before testing any Composer flow, it is crucial to connect the flow trigger to a sandbox instance of Salesforce. This ensures that testing does not impact the production environment. The sandbox provides a safe space to simulate real-world conditions without the risk of data corruption or unintended actions in the live system.


Reference:

Salesforce Sandbox Documentation
Action Steps Connection: Similar to the flow trigger, action steps within the Composer flow should also be connected to a sandbox instance. This allows comprehensive testing of the flow's functionality, ensuring that each step performs as expected without affecting the production data.

MuleSoft Composer Guide
Ensuring Validity of Credentials: While it is important to ensure that credentials to the production org are valid when moving to production, for testing purposes, the emphasis is on sandbox connections. The credentials should be verified to avoid disruptions during testing.

MuleSoft Composer Flow Setup
Installation of MuleSoft Composer: MuleSoft Composer does not need to be installed on both the source and target orgs as it operates independently and connects to these orgs through provided credentials.

MuleSoft Composer Installation



A MuleSoft developer at AnyAirlines is tasked with creating a new API for an integration. According to best practices, what is the first step they need to perform?

  1. Create a new project in Anypoint Studio.
  2. Install a standalone Mule runtime on their local machine.
  3. Create a case in Salesforce.
  4. Create a RAML definition in Design Center.

Answer(s): D

Explanation:

RAML Definition Creation: The first step in creating a new API as per MuleSoft best practices is to create a RAML (RESTful API Modeling Language) definition in the Design Center. This step is critical as it outlines the API's structure, endpoints, methods, and data types, providing a clear blueprint for subsequent development.


Reference:

MuleSoft API Design Best Practices
Project Creation in Anypoint Studio: Once the RAML definition is created, the next step would be to generate the API project in Anypoint Studio. This IDE allows developers to implement the API logic as defined in the RAML.

Getting Started with Anypoint Studio
Mule Runtime Installation: Installing Mule runtime is necessary for running and testing Mule applications locally. However, this step is secondary to defining the API's structure.

Mule Runtime Installation
Case Creation in Salesforce: Creating a case in Salesforce is not relevant to the API development process but may be necessary for support or project management purposes.

Salesforce Case Management



AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?

  1. Message
  2. Action
  3. Question
  4. Rules

Answer(s): A

Explanation:

Message Dialog Option: When configuring an Einstein bot to respond to incorrect answers, the 'Message' dialog option should be selected. This allows the bot to display a predefined message to the user, guiding them appropriately or informing them of the incorrect input.


Reference:

Salesforce Einstein Bot Setup Guide
Understanding Dialog Options:
Action: Used for initiating backend processes or external actions. Question : Used for asking the user for information or inputs. Rules: Used for defining conditional logic to control the flow of the conversation. Message: Specifically used to provide information or feedback to the user, which is ideal for handling incorrect answers.


Einstein Bots Dialogue Management



AnyAirlines has an RPA process that is failing in Production. According to best practices, how should they debug the failure?

  1. Download the analysis package from RPA Manager, open it in a text editor, then determine the root cause.
  2. Download the analysis package from RPA Manager. revert the RPA process to the Test phase, then import the analysis package to RPA Builder and debug.
  3. Download the analysis package from RPA Manager. revert the RPA process to the Build phase, then import the analysis package to RPA Builder and debug.
  4. Deactivate the RPA process, enter the inputs manually, the monitor the execution to determine the root cause.

Answer(s): C

Explanation:

Download the Analysis Package: The first step is to download the analysis package from the RPA Manager. This package contains logs and detailed execution data that are crucial for debugging.


Reference:

MuleSoft RPA Manager Documentation
Revert to Build Phase: Reverting the RPA process to the Build phase allows developers to make changes and debug the process. The Build phase is where the RPA process is designed and configured.

MuleSoft RPA Lifecycle
Import to RPA Builder: Import the analysis package into RPA Builder, which is the tool used to develop and debug RPA processes. This allows for a detailed investigation and identification of the root cause of the failure.

MuleSoft RPA Builder Guide
Debugging: Use the detailed logs and execution data within RPA Builder to step through the process, identify issues, and implement fixes. This is the most effective method for diagnosing and resolving issues in RPA processes.

RPA Debugging Techniques



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