Certified Field Service Lightning Consultant Exam Questions PDF download

QUESTION: 51

Universal Containers (UC) is using Field Service and has customer meetings at UC's offices.
When booking meetings, they would like them to begin on hour, every hour, between 9am-5pm. How can this be achieved?

Use Territory-specific Operating Hours.
Use Customer Operating Hours.
Use Multiple Operating Hours with Slots for each hour.
Use Exact Appointments on the Work Types.

Answer(s): A

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QUESTION: 52

Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type. In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? Choose 2 answers.

Implement Work Types and Skill Assignments.
Implement Assignment Rules and Work Orders.
Assign Skills and Skill Levels to Users.
Assign Skills and Skill Levels to Resources.

Answer(s): A,D

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QUESTION: 53

Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.

What Price Book structure is recommended?

Utilize a custom Price Book specific to each country.
Utilize the standard Price Book with pricing rules applied.
Utilize a custom Price Book with pricing rules applied.
Utilize a standard Price Book specific to each country.

Answer(s): A

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QUESTION: 54

A Field Service Technician wants the ability to view a list of currently available parts on another Technician's truck. The Technician will then have ability to request the part(s) from the other Technician.
What should a Consultant recommend to view and transfer parts between Technicians?

Build a solution to utilize the Work Order reporting module to view the truck stock and request transfer of stock.
Build a solution to view the Technician's truck stock and create a custom process to request transfer to stock.
Build a solution to utilize the Parts transfer functionality to view the truck stock and request transfer of stock.
Build a solution to utilize the Asset inventory functionality to view the truck stock and request transfer of stock.

Answer(s): A

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QUESTION: 55

Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers

Customer Communities Plus
Chatter Files Connect
Chatter Customer Groups
Partner Communities
Customer Communities

Answer(s): A,D,E

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Salesforce Certified Field Service Lightning Consultant Field Service Lightning Consultant Dumps in PDF

Free Salesforce Field Service Lightning Consultant Real Questions (page: 15)

QUESTION: 51

QUESTION: 52

QUESTION: 53

QUESTION: 54

QUESTION: 55