Salesforce EDUCATION-CLOUD-CONSULTANT Exam (page: 5)
Salesforce Certified Education Cloud Consultant
Updated on: 31-Mar-2026

A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?

  1. Program Plan
  2. Success Team
  3. Attribute
  4. Affiliation

Answer(s): C

Explanation:

Attribute is an EDA object that the consultant should use to meet the requirement of tracking student documentation such as visa, passport, vaccinations, and other information. Attribute is an object that stores additional information about a student or an applicant that is not captured by other EDA objects. Attribute can be used to track various types of information, such as test scores, languages, hobbies, certifications, and documents. Program Plan, Success Team, and Affiliation are not EDA objects that can store student documentation.


Reference:

https://powerofus.force.com/s/article/EDA-Attributes https://powerofus.force.com/s/article/EDA-Data-Dictionary



A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

  1. Campaign influence
  2. Campaign member
  3. Parent campaigns
  4. Campaign hierarchy

Answer(s): A

Explanation:

Campaign influence is a feature that the consultant can recommend to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality. Campaign influence allows the marketing department to track how multiple campaigns have influenced an Opportunity, and assign a percentage of credit to each campaign. Campaign influence also provides reports and dashboards that show the impact of campaigns on revenue and pipeline. Campaign member, parent campaigns, and campaign hierarchy are not features that can measure campaign effectiveness, return on investment, and Opportunity conversion.


Reference:

https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/campaign-basics/campaign-basics- influence



A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?

  1. Leverage Advisor Link to advise them on the application yield.
  2. Use Education Cloud to replicate the current systems and processes.
  3. Implement Marketing Cloud to manage recruitment campaigns.
  4. Implement Pardot Lead Scoring to find well qualified students.

Answer(s): C

Explanation:

The consultant should recommend implementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal.


Reference:

https://www.salesforce.com/products/marketing-cloud/overview/ https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/



A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?

  1. Lightning Connect
  2. Salesforce Data Import Wizard
  3. ETL tool
  4. Salesforce Data Loader

Answer(s): C

Explanation:

An ETL tool is an integration approach that the consultant should recommend to populate data from the SIS to Salesforce, and automatically modify the data to correspond to values in Salesforce. An ETL tool is a software application that can extract, transform, and load data from one system to another.

An ETL tool can perform data transformations such as mapping, filtering, sorting, and aggregating, to ensure that the data from the SIS matches the values in Salesforce. Lightning Connect, Salesforce Data Import Wizard, and Salesforce Data Loader are not integration approaches that can automatically modify the data to correspond to values in Salesforce.


Reference:

https://developer.salesforce.com/docs/atlas.en-
us.integration_patterns_and_practices.meta/integration_patterns_and_practices/integ_pat_what_is _etl.htm https://trailhead.salesforce.com/en/content/learn/modules/data-integration-strategies



A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades.
Which two objects should the consultant use to address these requirements? Choose 2 answers.

  1. Behavior Involvement
  2. Program Enrollment
  3. Term Grade
  4. Attendance Event

Answer(s): C,D

Explanation:

Term Grade and Attendance Event are two objects that the consultant should use to address the requirements of tracking student absences from class and midyear grades. Term Grade is an object that stores the grades that a student receives for a course offering in a specific term. Attendance Event is an object that stores information about a student's attendance or absence for a course offering or a course connection. Behavior Involvement and Program Enrollment are not objects that can track student absences from class and midyear grades.


Reference:

https://powerofus.force.com/s/article/K12-Architecture-Kit-Data-Dictionary https://powerofus.force.com/s/article/K12-Architecture-Kit-Term-Grades https://powerofus.force.com/s/article/K12-Architecture-Kit-Attendance



A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.

  1. Opportunity
  2. Affiliation
  3. Account
  4. Attribute

Answer(s): B,D

Explanation:

Affiliation and Attribute are two key objects used with EDA. Affiliation is an object that represents a relationship between a Contact and an Account or another Contact. Affiliation can be used to track various types of relationships, such as student, faculty, staff, alumni, donor, or advisor. Attribute is an object that stores additional information about a Contact or an Applicant that is not captured by other EDA objects. Attribute can be used to track various types of information, such as test scores, languages, hobbies, certifications, and documents. Opportunity and Account are not key objects specific to EDA, but rather standard Salesforce objects.


Reference:

https://powerofus.force.com/s/article/EDA-Affiliations https://powerofus.force.com/s/article/EDA-Attributes https://powerofus.force.com/s/article/EDA-Data-Dictionary



A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college? Choose 1 answer.

  1. Projects are owned solely by Salesforce.org.
  2. Projects focus on replacing paid solutions.
  3. Projects go through a Salesforce Security review.
  4. Projects allow only a few participants.

Answer(s): C

Explanation:

One benefit of Open Source Common Projects that the consultant can share with the college is that projects go through a Salesforce Security review. This means that the projects are evaluated and approved by Salesforce for their security standards and best practices. This ensures that the projects are safe and reliable for customers to use. Projects are not owned solely by Salesforce.org, but rather by the community. Projects do not focus on replacing paid solutions, but rather on enhancing existing solutions or addressing gaps. Projects do not allow only a few participants, but rather welcome anyone who wants to contribute.


Reference:

https://www.salesforce.org/open-source-commons/
https://www.salesforce.org/blog/announcing-open-source-commons/



During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?

  1. Contacts are private only to the record owner, and inaccessible to other users.
  2. Contacts are at risk of ownership data skew, which may result in performance issues.
  3. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
  4. Contacts are public to all users, potentially sharing sensitive data.

Answer(s): D

Explanation:

The impact of creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization- wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing.


Reference:

https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm&type=5



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