Salesforce CRT-402 Exam (page: 2)
Salesforce Certification Preparation for Platform App Builder
Updated on: 12-Feb-2026

Viewing Page 2 of 23

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

  1. The import wizard only allows value to be imported into a dependent picklist if they match the appropriate controllingfield
  2. Custom picklist field can be either controlling or dependent field
  3. Multi select picklist can be dependent picklist but not controlling fields
  4. Standard and custom picklist fields can be dependent fields.
  5. Checkbox fields can be controllingfields but not dependent fields

Answer(s): B,C,E



Which statement is true about an external id field? Choose 2 answers

  1. The field must be unique since duplicates are not allowed within salesforce
  2. The field can beunique based on case-sensitive or case-insensitive values.
  3. The field must contain at least one number and at least one letter
  4. The field contains unique records identifiers from a system outside of salesforce

Answer(s): A,D



What is a use case for approval processes? Choose 2 answers.

  1. Approve expense reports automatically when less than $50.
  2. Update the PTO record field with the user's manager.
  3. Require the CFO to review the salary range for all job offers.
  4. Ensure an opportunity that has at least one product added.

Answer(s): A,C



Universal Containers has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can app builder accomplish this requirements? Choose 2 answers

  1. Use a roll-up summary field on the candidate record to show the total number of interviews.
  2. Use a master-detail relationship between the Candidate and the Interview objects.
  3. Use a lookup relationship between the Candidate and Interview objects
  4. Use a formula field on the candidate record to show the total number of interviews

Answer(s): A,B



Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?

  1. Formula Field
  2. Workflow Update
  3. Case Process
  4. Lightning Process Builder

Answer(s): A



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