Salesforce CRT-211 Exam (page: 12)
Salesforce Certification Preparation for Advanced Administrator
Updated on: 31-Mar-2026

Viewing Page 12 of 62

A sales manager would like a report of accounts with no closed/won opportunities in the last year.
How can this requirement be met?

  1. Create a joined report using the Accounts report type and the Opportunities report types.
  2. Create a tabular report using the Account report type and add a cross filter using Opportunities.
  3. Create a customer report type for Accounts without Opportunities.
  4. Create a summary report using the Accounts report type with a formula field for opportunity count.

Answer(s): B



On a monthly basis, an administrator would like to pull data related to service contracts from Salesforce to store elsewhere. Which two ways can an administrator accomplish this?Choose 2 answers

  1. Use the "Object Export" feature under Data Management
  2. Use Data Exporter to export the data each month.
  3. Use Data Loader to export the data each month.
  4. Configure the "Schedule Export" options under Data Export

Answer(s): C,D



What is the correct order of steps to follow when working with inbound change sets?

  1. Deploy, validate, Monitor
  2. Validate, Deploy, Monitor
  3. Deploy, Monitor, Validate
  4. Monitor, Deploy, Validate

Answer(s): B



Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an
administrator meet this requirement?

  1. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.
  2. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings.
  3. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.
  4. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings.

Answer(s): C



Which two options are allowed with Territory Management and the territory hierarchy, but NOT with the standard Role Hierarchy? Choose 2 answers

  1. Grant access to records regardless of ownership.
  2. Allow multiple forecasts for each user.
  3. Allow visibility into direct reports' records for management.
  4. Grant access to related records based on account sharing.

Answer(s): B,D



Viewing Page 12 of 62



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