Certified Platform App Builder Certification Exam Questions with AI Explanations

QUESTION: 101

An app builder has been asked to provide users a way to identify a Contact’s "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an e-mail is the Contact’s preferred communication method.

What field type will allow the app builder to accomplish this with the fewest fields possible?

Picklist
E-mail
Checkboxes
Formula

Answer(s): A

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QUESTION: 102

Universal Containers uses a private sharing model for opportunities. This model cannot be changed due to a regional structure. A new sales operations team has been created. This team needs to perform analysis on Opportunity data, and should have read and write access to all Opportunities.

Which two are recommended solutions for the app builder to give the users appropriate access? (Choose two.)

Add a manual share for all opportunities with each user on the sales operations team.
Create a criteria-based sharing rule to share all opportunities with the sales operations private group.
Create a criteria-based sharing rule to share all opportunities with the sales operations public group.
Add a permission set with "View All" and "Modify All" opportunity permissions enabled.

Answer(s): B,C

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QUESTION: 103

Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account’s billing state. This value should not change after the Opportunity has been created.

What is the recommended solution to configure this automation behavior?

Formula field
Apex
Roll-up summary field
Workflow

Answer(s): D

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QUESTION: 104

Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager’s executives can view the rep’s evaluation record, but the reps should not be able to view the executive comment fields on their review.

How can these requirements be met?

Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.
Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.
Use a private sharing model granting record access using hierarchy; manage field access with field-level security.
Use a private sharing model granting record access using custom settings; manage field access with record types and page layouts.

Answer(s): C

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QUESTION: 105

Which two statements are true about field update actions from workflow rules and approval processes? (Choose two.)

Field updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.
Field updates to records based on workflow rules and approval processes do not trigger Validation Rules.
Field updates are not available on currency fields if the organization uses multi-currency.
Field updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the update field is included in a workflow.

Answer(s): C,D

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QUESTION: 101

QUESTION: 102

QUESTION: 103

QUESTION: 104

QUESTION: 105