Certified Platform Administrator II Certification Exam Questions with AI Explanations

QUESTION: 33

A user started to work remotely. They are having an Issue logging in.
What could be the issue?

The login session has expired for this user.
They are signing in from a mobile device.
The time zone for the profile is outside of login hours.
The user Is not In the IP range for their profile.

Answer(s): D

Explanation:

IP ranges are settings that restrict login access to Salesforce from specific IP addresses. Administrators can set IP ranges at the org level or at the profile level. If a user tries to log in from an IP address that is outside the allowed range for their profile or their org, they will not be able to access Salesforce. Therefore, if a user started to work remotely and is having an issue logging in, it could be because they are not in the IP range for their profile or their org.

Reference:

https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5

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QUESTION: 34

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log In. The administrator would now like to look at how many users have successfully used it since It was rolled out.

What are two ways the administrator can get this Information? Choose 2 answers

Create a new view In Identity Verification History, specifying Method.
Open the Login Access Policies In Setup which shows how many users are using MFA.
Run a session setting report, specifying login methods by user.
Export Login History and filter based off of Authentication Method Reference

Answer(s): A,D

Explanation:

Salesforce Authenticator is an app that adds an extra layer of security for logging into Salesforce by requiring users to verify their identity using their mobile device after entering their username and password on Salesforce login page. To see how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two methods:
A) Create a new view In Identity Verification History, specifying Method. Identity Verification History is a tool that shows information about each identity verification event for users in your org, such as the date and time, the verification method used, the IP address, and the status of the verification. By creating a new view in Identity Verification History and specifying the method as Salesforce Authenticator, an administrator can see how many users have used the app to verify their identity when logging in.

Reference:

https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htm&type=5 D) Export Login History and filter based off of Authentication Method Reference. Login History is a tool that shows information about each login attempt for users in your org, such as the date and time, the username, the source IP address, the login type, and the status of the login. By exporting Login History as a CSV file and filtering based on the Authentication Method Reference column, an administrator can see how many users have used Salesforce Authenticator as their authentication method when logging in.

https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5

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QUESTION: 35

DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.
Hour should the administrator track third-party financial advisors and the customers they work with?

Create a Hierarchical lookup on Account to track loan advisors' customers.
Set up Contacts to Multiple Accounts for loan advisors.
Use a B2B Account Model to track loan advisors' customers.
Use a Hierarchical lookup on Contact to track loan advisors' customers.

Answer(s): B

Explanation:

Contacts to Multiple Accounts is a feature that allows administrators to relate a contact to multiple accounts without creating duplicate contacts for each account. This feature is useful for scenarios where a contact has business relationships with more than one account, such as consultants, brokers, or loan advisors. By setting up Contacts to Multiple Accounts for loan advisors at DreamHouse Realty, administrators can track which loan advisors work with which customers and which accounts without creating duplicate contacts for each account.

Reference:

https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_overview.htm&type=5

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QUESTION: 36

Which two ways can an administrator review the page performance for a Lightning record page? Choose 2 answers

Lightning Usage App
Analyze Button
Activation Button
Pages Menu

Answer(s): A,B

Explanation:

To review the performance of a Lightning record page, administrators can utilize two key tools:
Lightning Usage App:
The Lightning Usage App provides insights into user engagement and performance metrics for Lightning Experience.
Within this app, administrators can view specific metrics related to page load times and other performance factors.
This is a helpful resource for tracking usage and identifying potential issues with page speed or performance across the org.
Analyze Button:
The Analyze button is available within the Lightning App Builder when editing a Lightning record page.
By clicking this button, administrators can run a performance analysis on the page layout, which provides specific recommendations for optimizing page load times and improving overall user experience.
The tool evaluates components, their configuration, and potential sources of delay, giving direct feedback on areas to improve.
These two options directly provide performance analysis capabilities for Lightning record pages. The other options listed do not offer direct access to page performance metrics:
Activation Button is used for setting page visibility rules and activating a page, not for performance analysis.
Pages Menu helps in navigating and managing pages but does not provide performance metrics. Using both the Lightning Usage App and the Analyze button allows administrators to comprehensively review and optimize Lightning page performance for improved user experience.

Reference:

As indicated in Salesforce documentation, the Analyze button within the Lightning App Builder and the Lightning Usage App are the recommended tools for reviewing and optimizing Lightning page performance.

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QUESTION: 37

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.
What tool should the administrator use to evaluate what is causing the errors?

Login History
Debug Log
Setup Audit Log
Record History

Answer(s): B

Explanation:

Debug Log is a tool that captures information about database operations, system processes, and errors that occur when executing a transaction or running a unit test. Debug Log can help troubleshoot issues related to triggers, workflows, validation rules, or other custom logic by showing the order of execution and the values of variables and expressions

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QUESTION: 38

Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.
What functionality should the administrator use to fulfill the team's request?

PREVGROUPVALUE
Summary Formula
Bucket field
Matrix Report

Answer(s): C

Explanation:

Bucket field is a feature that allows administrators to group report values into categories without changing the data in Salesforce. Bucket field can help simplify reports and charts by reducing the number of values displayed and summarizing data based on criteria such as ranges or groups. Bucket field can be used to group specific picklist values together into one of two lists

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QUESTION: 39

Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact
Record.
Which two ways should the administrator configure this requirement? Choose 2 answers

Data Loader
Lookup Field
Lightning Object Creator
Schema Builder

Answer(s): A,C

Explanation:

Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to import records for a custom object from a spreadsheet. Lightning Object Creator is a tool that allows administrators to create custom objects in Salesforce from spreadsheets. Lightning Object Creator can automatically map spreadsheet columns to fields and create relationships between objects. Lightning Object Creator can be used to create a custom object from a spreadsheet and import records at the same time.

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QUESTION: 40

The sales agents at DreamHouse Realty have a profile that allows them to import records for a custom object called House. The agents only need to make imports occasionally and typically Import around 100 new records at a time.
What tool should the agents use to upload records?

Bulk API
Apex
Date Import Wizard
Data Loader

Answer(s): C

Explanation:

Data Import Wizard is a tool that allows administrators to import data for standard and custom objects in Salesforce using CSV files. Data Import Wizard can handle up to 50,000 records at a time and supports simple data transformations and validations. Data Import Wizard can be used to upload records for a custom object when the number of records is small and the import frequency is low.

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Salesforce Certified Platform Administrator (Plat-Admn-201) Certified Platform Administrator II Dumps in PDF

Free Salesforce Certified Platform Administrator II Real Questions (page: 27)

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