Salesforce AP-219 Exam (page: 3)
Salesforce Order Management Administrator Accredited Professional
Updated on: 12-Feb-2026

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Order Allocation should work on Order Items in which status?

  1. Pending
  2. created
  3. Ordered
  4. Awaiting Allocation

Answer(s): D

Explanation:

Order Allocation should work onOrder Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.h tm&type=5



The Ensure Funds process works on which setof Order Items?

  1. Only the items with a status of Waiting Payment
  2. Only the items on the Fulfillment Order passed into the Ensure Funds method
  3. All Items within a delivery group
  4. All Sales Order Items
  5. Only the items passed into the Ensure Funds method

Answer(s): E

Explanation:

The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_f unds_async.htm&type=5



What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?

  1. Order Payments
  2. Payments
  3. Payment Summaries
  4. Order Payment Summaries

Answer(s): D

Explanation:

The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. Thisobject represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_fu nds_async.htm&type=5



What are two reasons for using Flows instead of Apex code?

  1. Flows can be modified and created without a developer
  2. Flows have better performance options for large batches of records
  3. Flows can be triggered by undelete events
  4. Flows provide a visual debug process

Answer(s): A,D

Explanation:

Two reasons for using Flows instead of Apex code are:

Flows can be modified and created without a developer. Flows are declarative tools that allow administrators to build complex business logic using clicks instead of code. Flows do not require any programming skills or knowledge, and they can be easily modified and maintained by administrators.

Flows provide a visual debug process. Flows have a built-in debugger that allows administrators to test and troubleshoot their flows in a graphical interface. The debugger shows the flow execution path, the values of variables and sObject fields, and any errors or warnings that occur in the flow.

Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5



When can an Invoice be created?

  1. At anypoint before the Fulfillment Order is created, by customizing flow "Create Invoice and Ensure Funds"
  2. At any point before the Fulfillment Order is created, by customizing flow "Create invoice"
  3. At any point after the Fulfillment Order is created, by customizing flow 'Create Invoice and Ensure Funds*
  4. At any point after the Fulfillment Order is created, by customizing flow "Create Invoice'

Answer(s): D

Explanation:

The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoice record from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs,such as adding conditions, actions, or subflows.
Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_i nvoice.htm&type=5



A company has an external system that stores client accounting data but they want to be able to search for this data within Salesforce.
What three steps should the administrator take to implement thisfunctionality?

  1. Create an automated import of the external data using the Job Scheduler
  2. Create an automated data capture (or the external system
  3. Create an Indirect Lookup field to connect to the Account
  4. Create an External Object for each fable of accounting data in the external system
  5. Create an External Data Source pointing to the external system's database

Answer(s): C,D,E

Explanation:

Three steps that the administrator should take to implement this functionality are:

Create an External Data Sourcepointing to the external system's database. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or 4.0 adapters, which support read-only access to data in relational databases.

Create an External Object for each table of accounting data in the external system. An External Object is a type of custom object that maps to a table in an external system. The administrator can create an External Object for each table of accounting data that they want to access from Salesforce, and define its fields and relationships accordingly.

Create an Indirect Lookup field to connect to the Account. An Indirect Lookup field is a type of custom field that links a child External Object record to a parent standard or custom object record. The administrator can create an Indirect Lookup field on the External Object that references the Account object, and specify the external column name and value that match the Account ID.

Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5https://help. salesforce.com/s/articleView?id=sf.external_object_relationships.htm&type=5



An administrator needs to send an Outbound Message to an external accounting system whenever a Fulfillment Order is created.
What is the best practice to create this functionality?

  1. Create a Process Builder
  2. Create a Flow
  3. Create an Apex Trigger
  4. Create a Workflow Rule

Answer(s): B



Which option is available for an admin to use as middleware to import data to. or export data from Order Management?

  1. Use Workbench to access the database
  2. Use the Developer console
  3. Find an application on AppExchange
  4. Write Apex classes to query the database and write to a file
  5. Use Data Loader

Answer(s): E

Explanation:

Use Data Loader. Data Loader is a client application that allows administrators to bulkimport or export data from Salesforce using CSV files. The administrator can use Data Loader to import data into Order Management objects, such as Order Summary, Order Item Summary, Fulfillment Order, etc., or export data from these objects for backup or analysis purposes.

Verified


Reference:

https://appexchange.salesforce.com/ https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5



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