Folders are used to organize the following (choose all that apply)
Answer(s): E
The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates.
Answer(s): D
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user?
Answer(s): A
Record types specify the following elements.
Which objects support business processes?
Answer(s): A,B,E,F
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Which of the following are actions triggered by workflow rules?
Answer(s): A,B,C,F
Will two different users get the same search results on searching for a common keyword?
Answer(s): B
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