Quality Assurance CSQA Exam (page: 21)
Quality Assurance Certified Software Quality Analyst (CSQA)
Updated on: 16-Feb-2026

Viewing Page 21 of 162

The ability to apply beliefs, standards, guidelines, policies, procedures and values to a decision in a specific set of circumstances is known as

  1. Motivation
  2. Recognition
  3. Judgment
  4. Time Management.

Answer(s): C



A service level agreement becomes a contract when the provider of service and customer are not in the same organization.

  1. True
  2. False

Answer(s): A



If the variation due to common causes results in a process operating outside of the customer specifications, the process is called

  1. Incapable
  2. Noncapable
  3. Meaningless
  4. Useless

Answer(s): B



Which of the following is not a description of the charter of quality function?

  1. the person who is nominated by quality department to prepare quality charts
  2. management's authorization to make quality happen
  3. a job description for the quality function
  4. explicitly explains to all the affected parties the function's scope and responsibilities.

Answer(s): A



According to SEI of CMU, to move from Maturity level 1 to level 3

  1. it takes at least 1 year
  2. it takes at least 3 years
  3. it can be at most 5 years
  4. it depends on the Assessment process and Auditor

Answer(s): B



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Marianne 10/22/2023 11:57:00 PM

i cannot see the button to go to the questions
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