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Quality Assurance CQIA - Certified Quality Improvement Associate CQIA Dumps in PDF

Free Quality Assurance CQIA Real Questions (page: 7)

CQIA PDF — 42 Questions

A service-based (rather than a customer-based) SLA:

  1. Covers all services for a particular customer
  2. Covers a set of similar services, for a single customer
  3. Covers all services
  4. Covers a single service, for all of the customers of that service

Answer(s): D



Possible problems with Change Management include:

  1. Greater ability to absorb a large volume of change
  2. Increased visibility and communication of changes
  3. Lack of ownership of impacted services
  4. Better alignment of IT services to actual business needs

Answer(s): C



Which of these is/are TRUE?

1. Functional escalation is an essential part of the Incident Management process
2. All calls to the Service Desk should be treated as incidents
3. Service Requests can be handled by Service Desk Staff

  1. 1 and 3
  2. All three of them
  3. Only 1
  4. 1 and 2

Answer(s): A



Who must always authorise a Request for Change before the change is built and tested?

  1. The Configuration Manager
  2. The Change Initiator
  3. The Change Manager
  4. Release Management

Answer(s): C



Why is there sometimes conflict between the goals of Incident Management and those of Problem Management?

  1. Because specialist support staff do not properly document the work-arounds they identify which consequently prevents the 1st line support staff from applying them the next time the incident occurs
  2. Because Problem Management is often carried out by technical staff who also have operations responsibilities and who cannot allocate enough resources to problem solving
  3. Because Problem Management is focusing on identifying permanent solutions and therefore the speed with which these solutions are found is of secondary importance
  4. Because Problem Management staff rarely give feedback spontaneously, forcing the 1st line support staff to chase them

Answer(s): C



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Share your comments for Quality Assurance CQIA exam with other users:

C
CiscoStudent
11/15/2023 5:29:00 AM

in question 272 the right answer states that an autonomous acces point is "configured and managed by the wlc" but this is not what i have learned in my ccna course. is this a mistake? i understand that lightweight aps are managed by wlc while autonomous work as standalones on the wlan.

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pankaj
9/28/2023 4:36:00 AM

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User123
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Q44
7/30/2023 11:50:00 AM

ans is coldline i think

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Anuj
12/21/2023 1:30:00 PM

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9/13/2023 10:31:00 PM

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Aaron
2/8/2023 12:10:00 AM

thank you for providing me with the updated question and answers. this version has all the questions from the exam. i just saw them in my exam this morning. i passed my exam today.

SOUTH AFRICA
S
Sarwar
12/21/2023 4:54:00 PM

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C
Chengchaone
9/11/2023 10:22:00 AM

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Anonymous
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Mouli
9/2/2023 7:02:00 AM

question 75: option c is correct answer

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JugHead
9/27/2023 2:40:00 PM

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sushant
6/28/2023 4:38:00 AM

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EUROPEAN UNION
J
John
8/7/2023 12:09:00 AM

has anyone recently attended safe 6.0 certification? is it the samq question from here.

Anonymous
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Blessious Phiri
8/14/2023 3:49:00 PM

expository experience

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C
concerned citizen
12/29/2023 11:31:00 AM

52 should be b&c. controller failure has nothing to do with this type of issue. degraded state tells us its a raid issue, and if the os is missing then the bootable device isnt found. the only other consideration could be data loss but thats somewhat broad whereas b&c show understanding of the specific issues the question is asking about.

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deedee
12/23/2023 5:10:00 PM

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8/1/2023 3:07:00 PM

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11/7/2023 3:14:00 AM

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Matiullah
6/24/2023 7:37:00 AM

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SN
9/5/2023 2:25:00 PM

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Zoubeyr
9/8/2023 5:56:00 AM

question 11 : d

FRANCE
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User
8/29/2023 3:24:00 AM

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Anonymous
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CW
7/6/2023 7:37:00 PM

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Anonymous
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Farooqi
11/21/2023 1:37:00 AM

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Isaac
10/28/2023 2:30:00 PM

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2/3/2023 9:10:00 AM

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rsmyth
5/18/2023 12:44:00 PM

q40 the answer is not d, why are you giving incorrect answers? snapshot consolidation is used to merge the snapshot delta disk files to the vm base disk

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K
Keny
6/23/2023 9:00:00 PM

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PERU
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Muhammad Rawish Siddiqui
11/29/2023 12:14:00 PM

wrong answer. it is true not false.

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J
Josh
7/10/2023 1:54:00 PM

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VINNY
6/2/2023 11:59:00 AM

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Andy
12/6/2023 5:56:00 AM

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Anonymous
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