PMI PMO-CP Exam (page: 3)
PMI PMO Certified Professional
Updated on: 25-Dec-2025

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What is the relationship between organizational maturity in project management and PMO maturity?

  1. The existence of organizational maturity Is a requirement for the existence of a PMO.
  2. All answers are correct.
  3. Organizational maturity and PMO maturity are different and complementary concepts.
  4. The existence of a PMO is a sign of organizational maturity.

Answer(s): C

Explanation:

Organizational maturity in project management and PMO maturity are related but separate concepts. Organizational maturity refers to the overall development of the organization's project management capabilities, including governance, processes, tools, and resources across all levels. In contrast, PMO maturity focuses specifically on the maturity of the Project Management Office and its ability to support and govern projects, programs, and portfolios effectively.

While organizational maturity provides a broader view of the entire company's project management capabilities, PMO maturity addresses how well the PMO functions in aligning its operations with strategic objectives. Both are complementary, and improving either one can positively influence the other.



The balance of a PMO's mix of functions is fundamental because:

  1. It allows Investments to be made in a balanced way over time.
  2. Allows the workload to be balanced over time.
  3. It allows stakeholders to realize and recognize the value of the PMO over time.
  4. It allows the costs of the PMO not to be concentrated in a specific period.

Answer(s): C

Explanation:

The balance of a PMO's mix of functions is crucial because it ensures that stakeholders can realize and recognize the value the PMO provides over time. A well-balanced mix of functions helps the PMO deliver consistent results, aligning its activities with the organization's strategic goals and making its contributions visible and valuable to stakeholders. This approach helps maintain stakeholder support, ensures long-term sustainability, and enhances the PMO's credibility within the organization.



What is the main necessary factor for a PMO to be recognized in its organization?

  1. Implement best practices in project management.
  2. Meet the benefits expectations of its stakeholders.
  3. Manage the strategic portfolio of projects
  4. Have a low cost.

Answer(s): B

Explanation:

The primary factor for a PMO to be recognized and valued within its organization is its ability to meet the benefits expectations of its stakeholders. Stakeholders, including upper management, functional managers, and project teams, are most concerned with how the PMO contributes to the successful delivery of projects, alignment with strategic goals, and the realization of benefits. A PMO that consistently meets or exceeds these expectations will be seen as an essential part of the organization's success.



The PMO processes, when formally defined:

  1. Should compose the PMO Service Catalog, which will be used to align expectations with stakeholders.
  2. Can generate conflicts among stakeholders, by clearly establishing how the PMO should act.
  3. Should be considered as a rule, with no possibility to be adjusted or improved during the cycle.
  4. Generate unnecessary bureaucracy, which does not contribute to the success of the PMO.

Answer(s): A

Explanation:

When PMO processes are formally defined, they should be documented in a PMO Service Catalog. This catalog serves as a formal agreement that helps align the PMO's services and functions with stakeholder expectations. It clarifies the roles, responsibilities, and deliverables of the PMO, ensuring that stakeholders understand what to expect from the PMO, thereby avoiding confusion or misaligned expectations.

This approach enhances transparency and accountability, helping the PMO to function effectively and provide value to the organization.



Why should the outcome of the PMO maturity assessment always be presented in three dimensions?

  1. To meet the needs of upper management.
  2. To meet the short, medium and long term.
  3. Because maturity evolves independently in each of these dimensions (strategic, tactical or operational).
  4. To ensure that all necessary functions are being performed by the PMO.

Answer(s): C

Explanation:

The outcome of the PMO maturity assessment is presented in three dimensions--strategic, tactical, and operational--because maturity in these areas often evolves independently. The PMO may be mature in operational aspects like process execution while still developing its strategic role within the organization. This multidimensional assessment provides a complete view of the PMO's strengths and areas for improvement, ensuring balanced growth across all critical functions.



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