Which two of the following are benefits of following Pega guardrails ? (Choose Two)
Answer(s): A,D
Automating decisions based on business logic enables_________________
Answer(s): A
We have an assignment service level that has the following configuration:Initial Urgency of the Assignment lOGoal -1 day -Urgency -15Deadline -3 days -Urgency -20 Passed Deadline -24 hours -Urgency 20If the systems creates an assignment with this service level associated to it on March lstat 9am, what will the urgency value be on March 4that 5pm? (Choose One)
Answer(s): C
Customers check their membership status with a company loyalty program by entering their full name andmember ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
Answer(s): B,D
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
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