PEGACPSA88V1 Certification Exam Questions with AI Explanations

QUESTION: 11

You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes How do you configure the Wait step for this requirement? Available Choices (select all choices that are correct

Configure the step so that only one child case must be resolved before the parent case can continue
Configure the step to continue the parent case when the child cases reach the payment pending review status
Configure the step to continue the parent case when the child cases reach auditor approval
Configure the step so that users can continue with the parent case process regardless of child case status

Answer(s): B,C

Explanation:

To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value.

Reference:

https://community.pega.com/knowledgebase/articles/case-management/88/branching- case-flow-based-decision

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QUESTION: 12

Sales managers must be able to approve sales quote proposals by email and from their mobile devices How do you implement this requirement?

Available Choices (select all choices that are correct)

Add an Approve/Reject step and enable email notifications on the case type
Add an Approve /Reject step and enable approval from email and mobile
Add an Approve/Reject step and a Send Email step
Add an Approve/Reject step with mobile approval enabled and add a Send Email step

Answer(s): B

Explanation:

To implement this requirement, you can add an Approve /Reject step and enable approval from email and mobile. This way, sales managers can approve sales quote proposals by clicking a link in an email or by using their mobile devices.

Reference:

https://community.pega.com/knowledgebase/articles/case-management/88/configuring-approval- email-and-mobile

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QUESTION: 13

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

goal
passed deadline
deadline
urgency

Answer(s): C

Explanation:

To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user.

Reference:

https://academy.pega.com/topic/deadline- interval/v1

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QUESTION: 14

A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey? Available Choices (select all choices that are correct)

Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
Call a data transform to copy the case ID from pyWorkPage to the email

Answer(s): B

Explanation:

To ensure the email includes the case ID for the survey, you can use the Insert Property feature of a Send Email step to add the case ID when composing the custom message. This way, you can dynamically insert the value of any property in your email message.

Reference:

https://community.pega.com/knowledgebase/articles/case-management/88/sending-emails

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QUESTION: 15

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
Available Choices (select all choices that are correct

Create one work group for both personas and route to the work group
Create one new work queue and spirt the tasks by type
Create two new work queues one for editors and one for actors
Create two new work groups in Dev Studio that reference one work queue

Answer(s): C

Explanation:

To fulfill this requirement, you can create two new work queues one for editors and one for actors. Work queues are used to route tasks to groups of users who share similar skills or responsibilities. You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue.

Reference:

https://community.pega.com/knowledgebase/articles/case- management/88/routing-work-queues

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Pegasystems Certified Pega System Architect 8.8 PEGACPSA88V1 Dumps in PDF

Free Pegasystems PEGACPSA88V1 Real Questions (page: 16)

QUESTION: 11

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QUESTION: 12

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QUESTION: 13

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QUESTION: 14

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QUESTION: 15

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