Microsoft MB-220 Exam
Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Updated on: 31-Mar-2026

MB-220 Exam Info

• Certification Provider: Microsoft
• Exam Name: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
• Exam Code: MB-220
• Total Questions: 337 Q&A

Exam Topics Covered:

1. Exam Topic: Configure marketing applications (Testlet 2)
2. Exam Topic: Manage segments and lists questions
3. Exam Topic: Create and manage marketing forms and pages questions
4. Exam Topic: Manage leads, contacts and accounts questions
5. Exam Topic: Create and manage marketing emails questions
6. Exam Topic: Create and manage marketing emails (Testlet 2)
7. Exam Topic: Manage customer journeys questions
8. Exam Topic: Manage customer journeys (Testlet 2)
9. Exam Topic: campaigns Manage events and webinars questions
10. Exam Topic: Configure Dynamics 365 Customer Voice questions
11. Exam Topic: Configure Dynamics 365 Customer Voice (Testlet 2)