ITIL Foundation Certificate in IT Service Management ISEB-ITILV3F Dumps in PDF

Free ITIL ISEB-ITILV3F Real Questions (page: 9)

Which of the following is a responsibility of Supplier Management?

  1. Development, negotiation and agreement of Service Level Agreements
  2. Development, negotiation and agreement of contracts
  3. Development, negotiation and agreement of the Service Portfolio
  4. Development, negotiation and agreement of Organisational Level Agreements

Answer(s): B



Which of the following BEST describes a Service Request?

  1. A request from a User for information, advice or for a Standard Change
  2. Anything that the customer wants and is prepared to pay for
  3. Any request or demand that is entered by a user via a Self-Help web-based interface
  4. Any Request For Change (RFC) that is low risk and can be approved by the Change Manager without a Change Advisory Board (CAB) meeting

Answer(s): A



To add value to the business, what are the four reasons to monitor and measure?

  1. Validate; Direct; Justify; Intervene
  2. Report; Manage; Improve; Extend
  3. Manage; Monitor; Diagnose; Intervene
  4. Plan; Predict; Report; Justify

Answer(s): A



Which of the following is NOT a responsibility of the Service Design Manager?

  1. Design and maintain all necessary Service Transition packages
  2. Produce quality, secure and resilient designs for new or improved services, technology architecture, processes or measurement systems that meet all the agreed current and future IT requirements of the organisation
  3. Take the overall Service Strategies and ensure they are reflected in the Service Design process and the service designs that are produced
  4. Measuring the effectiveness and efficiency of Service Design and the supporting processes

Answer(s): A



Which role is accountable for a specific service within an organisation?

  1. The Service Level Manager
  2. The Business Relationship Manager
  3. The Service Owner
  4. The Service Continuity Manager

Answer(s): C



Share your comments for ITIL ISEB-ITILV3F exam with other users:

B
Ben
9/9/2023 7:35:00 AM

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anonymous
9/20/2023 11:27:00 PM

hye when will post again the past year question for this h13-311_v3 part since i have to for my test tommorow…thank you very much

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Randall
9/28/2023 8:25:00 PM

on question 22, option b-once per session is also valid.

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8/28/2023 11:51:00 AM

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philly
9/18/2023 2:40:00 PM

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9/4/2023 9:06:00 PM

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RAWI
7/9/2023 4:54:00 AM

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6/7/2023 3:46:00 AM

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Shubhra Rathi
8/26/2023 1:08:00 PM

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Shiji
10/15/2023 1:34:00 PM

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Rita Rony
11/27/2023 1:36:00 PM

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A
Aloke Paul
9/11/2023 6:53:00 AM

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Calbert Francis
1/15/2024 8:19:00 PM

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8/25/2023 1:20:00 PM

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CW
7/10/2023 6:46:00 PM

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Nobody
8/30/2023 9:54:00 PM

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Salah
7/23/2023 9:46:00 AM

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Ritu
9/15/2023 5:55:00 AM

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5/30/2023 8:33:00 AM

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8/10/2023 6:22:00 PM

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8/15/2023 2:02:00 PM

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10/24/2023 6:12:00 AM

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5/22/2023 3:31:00 PM

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12/30/2023 11:18:00 AM

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6/29/2023 8:23:00 PM

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Anonymous
7/25/2023 8:05:00 AM

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A
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9/24/2023 9:32:00 AM

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peter parker
8/10/2023 10:59:00 AM

the exam is listed as 80 questions with a pass mark of 70%, how is your 50 questions related?

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Berihun
7/13/2023 7:29:00 AM

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nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

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Muhammad Rawish Siddiqui
12/2/2023 5:28:00 AM

"cost of replacing data if it were lost" is also correct.

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Anonymous
7/14/2023 3:17:00 AM

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Mukesh
7/10/2023 4:14:00 PM

good questions

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