ITIL The Foundation Examination - ISEB-ITILF Dumps in PDF

Free ITIL ISEB-ITILF Real Questions (page: 16)

Which of the following is a valid role in the RACI Authority Matrix?

  1. Controlled
  2. Configuration
  3. Consulted
  4. Complex

Answer(s): C



What are Request Models used for?

  1. Modelling arrival rates and performance characteristics of service requests
  2. Capacity Management
  3. Identifying frequently received user requests and defining how they should be handled
  4. Comparing the advantages and disadvantages of different Service Desk approaches such as local or remote

Answer(s): C



Which of the following definitions best describes the IT Infrastructure Library (ITIL)?

  1. A documented framework of proven best practices in Service Management
  2. A prescriptive process for managing Service Improvement Projects
  3. A methodology for supporting and delivering IT services
  4. A quality standard in managing customer relationships

Answer(s): A



How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?

  1. Each stage should be carried out once in the order Plan-Do-Check-Act
  2. There should be a single Plan, then the Do-Check-Act cycle should be repeated multiple times to implement Continual Improvement
  3. There should be a single Plan and Do, then Check and Act should be carried out multiple times to implement Continual Improvement
  4. The entire cycle should be repeated multiple times to implement Continual Improvement

Answer(s): D



What does a service always have to deliver to its customers?

  1. infrastructure
  2. applications
  3. resources
  4. value

Answer(s): D



Share your comments for ITIL ISEB-ITILF exam with other users:

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Ace
8/3/2023 10:37:00 AM

number 52 answer is d

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Nathan
12/17/2023 12:04:00 PM

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Corey
12/29/2023 5:06:00 PM

question 35 is incorrect, the correct answer is c, it even states so: explanation: when a vm is infected with ransomware, you should not restore the vm to the infected vm. this is because the ransomware will still be present on the vm, and it will encrypt the files again. you should also not restore the vm to any vm within the companys subscription. this is because the ransomware could spread to other vms in the subscription. the best way to restore a vm that is infected with ransomware is to restore it to a new azure vm. this will ensure that the ransomware is not present on the new vm.

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Rajender
10/18/2023 3:54:00 AM

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Shuv
10/3/2023 8:19:00 AM

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Reb974
8/5/2023 1:44:00 AM

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Mchal
7/20/2023 3:38:00 AM

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8/8/2023 1:04:00 PM

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Manju
10/19/2023 1:19:00 PM

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LeAnne Hair
8/24/2023 12:47:00 PM

#229 in incorrect - all the customers require an annual review

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9/28/2023 11:42:00 PM

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Aderonke
10/23/2023 12:53:00 PM

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SAJI
7/20/2023 2:51:00 AM

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Raj Kumar
10/23/2023 8:52:00 PM

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7/7/2023 9:46:00 PM

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11/6/2023 7:01:00 AM

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Guss
5/23/2023 12:28:00 PM

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Rond65
8/22/2023 4:39:00 PM

question #3 refers to vnet4 and vnet5. however, there is no vnet5 listed in the case study (testlet 2).

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Cheers
12/13/2023 9:55:00 AM

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Sumita Bose
7/21/2023 1:01:00 AM

qs 4 answer seems wrong- please check

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9/7/2023 12:53:00 AM

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5/16/2022 10:36:00 PM

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9/20/2023 11:15:00 AM

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SK
7/15/2023 3:51:00 AM

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Anorag
9/6/2023 9:24:00 AM

i just wrote this exam and it is still valid. the questions are exactly the same but there are about 4 or 5 questions that are answered incorrectly. so watch out for those. best of luck with your exam.

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Nathan
1/10/2023 3:54:00 PM

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1
10/28/2023 7:32:00 AM

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Anand
1/20/2024 10:36:00 AM

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