iSQI CPUX-F Exam (page: 1)
iSQI UXQB Certified Professional for Usability and User Experience - Foundation Level
Updated on: 31-Mar-2026

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What is a contextual interview?

  1. A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.
  2. An contextual interview takes place in a neutral environment, for example in a meeting room.
  3. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop
  4. Establishes focus groups

Answer(s): C



Fill in the blanks:
The first activity in a usability test is to write the______. This describes the purpose of the usability test and
Provides________and time estimates.

  1. See Explanation section for answer.

Answer(s): A

Explanation:

1. Usability test plan, 2. Cost



Fill in the blanks:
The primary purpose of a prototype is to serve as the basis for a________ often a__________.

  1. See Explanation section for answer.

Answer(s): A

Explanation:

1. Usability evaluation, 2. usability test



You have been asked to conduct a usability test of a car rental website.
Which one of the following is NOT an appropriate task for the usability test?

  1. Find a phone number that you can call to talk to someone about your rental contract
  2. Tell me what you think of the website's home page
  3. Rent a car that meets your needs from a location and for a period that suits you and your budget
  4. Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon
  5. Cancel a reservation that you had previously made
  6. What is the charge for renting a GPS?

Answer(s): B



Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

  1. See Explanation section for answer.

Answer(s): A

Explanation:

1. test or tests
2. tasks or task
3. personal
4. discussing
5. test or tests



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