Enterprise IT has overseen the implementation of an array of data services with overlapping functionality leading to business inefficiencies. Which of the following is the MOST likely cause of this situation?
Answer(s): A
Information architecture (IA) is the process of guiding users through the site by organising and arranging all the relevant content in a clear, intuitive way. It also ensures consistency throughout a product’s design by standardising labelling conventions such as menu names, link titles, and button labels across all pages1. If enterprise IT has overseen the implementation of an array of data services with overlapping functionality, it may indicate that they have not followed a coherent and effective IA strategy. This can lead to business inefficiencies, such as duplication of efforts, confusion among users, and difficulty in finding and accessing information. According to one of the web search results2, “Application rationalization is a simple first step to analyze the current architecture to determine redundant applications, overlapping functionality, and software that is not exactly current. As more companies move into a service-oriented architecture implementation, this analysis is a cost-effective way to ensure that the IT resources are utilized in the most efficient manner.” Ineffective project management, an outdated service level agreement (SLA), and an incomplete cost-benefit analysis are not the most likely causes of this situation. They are more related to the planning, execution, and evaluation of individual projects, rather than the overall design and organisation of information systems. Reference := What is information architecture? -UX Design Institute, Staying Current And Supporting Systems With Overlapping Functionality
Which of the following would be the BEST way to facilitate the adoption of strong IT governance practices throughout a multi-divisional enterprise?
Answer(s): D
Documenting and communicating key management practices across divisions is the best way to facilitate the adoption of strong IT governance practices throughout a multi-divisional enterprise. This can help to ensure that all divisions are aware of and aligned with the corporate IT governance framework, policies, and standards. It can also promote collaboration, coordination, and consistency among the divisions, as well as transparency, accountability, and trust. According to one of the web search results1, “communication is a critical success factor for IT governance implementation” and “effective communication can help to create a shared understanding of IT governance objectives, roles, responsibilities, and benefits among stakeholders.” Ensuring each divisional policy is consistent with corporate policy, ensuring divisional governance fosters continuous improvement processes, and mandating data standardization across the distributed enterprise are not the best ways to facilitate the adoption of strong IT governance practices throughout a multi-divisional enterprise. They are more likely to be part of the implementation or improvement of IT governance practices, rather than the facilitation of them. They may also encounter resistance or challenges from the divisions due to different business needs, cultures, or preferences. Reference := IT Governance Practices For Improving Strategic And Operational …
An enterprise considers implementing a system that uses a technology that is not in line with its IT strategy. The business case indicates significant benefit to the enterprise. Which of the following is the BEST way to manage this situation within an IT governance framework?
An architecture exception process is a mechanism to handle requests for deviations from the established IT architecture policies or standards. It allows the enterprise to evaluate the business case, risks, benefits, and alternatives of implementing a system that uses a technology that is not in line with its IT strategy. It also enables the enterprise to define the conditions, limitations, and timelines for granting or denying the exception. According to one of the web search results1, “requests for exceptions to any architectural policy or standard use this process” and “the decision may include a deadline for removing the need for the exception, constraints on future projects, or similar terms.” Addressing the situation as part of an architecture exception process is the best way to manage it within an IT governance framework, as it provides a structured andtransparent way to balance the business needs and the IT alignment. Updating the IT strategy to align with the new technology, initiating an operational change request, or rejecting based on non-alignment are not the best ways to manage the situation within an IT governance framework. They are more likely to be either too rigid or too reactive, and may not consider the trade-offs or implications of the decision.. Reference:CGEIT Review Manual 2021, Chapter 1: Governance of Enterprise IT, Section 1.4: Value Delivery, page 231CGEIT Review Questions, Answers & Explanations Manual 2021, Question 9, page 82A Matrixed Approach to Designing IT Governance - MIT Sloan Management Review3Enterprise Architecture Governance | The Definitive Guide - LeanIX4Architecture Review Board Exception Process - Minnesota’s State Portal5
Which of the following groups should approve the implementation of new technology?
An IT steering committee is a group of senior executives who are responsible for directing, reviewing, and approving IT strategic plans, overseeing major initiatives, and allocating resources. They are the most appropriate group to approve the implementation of new technology, as they can ensure that it aligns with the organization’s vision, mission, goals, and objectives. They can also evaluate the business case, risks, benefits, and alternatives of the new technology and provide guidance and support to the IT team. According to one of the web search results1, “the steering committee establishes IT priorities for the business as a whole.” Reference := What is an IT Steering Committee? – BMC Software | Blogs
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT. Accountability for these controls is BEST assigned to which of the following?
The board of directors is ultimately responsible for the governance of IT and ensuring that IT supports the enterprise’s objectives and strategy. The board of directors should also oversee the implementation and monitoring of IT governance controls to ensure compliance with laws and regulations. Reference: ISACA, CGEIT Review Manual, 7th Edition, 2019, page 17.
An enterprise can BEST assess the benefits of a new IT project through its life cycle by:
Answer(s): B
A business case is a document that outlines the rationale, objectives, benefits, costs, risks and alternatives of a proposed IT project. A business case should be reviewed periodically throughout the project life cycle to ensure that the project is still aligned with the enterprise’s strategy and goals, and that the expected benefits are still achievable and realistic. A periodic review of the business case can also help to identify any changes or issues that may affect the project’s scope, schedule, budget or quality, and to take corrective actions accordingly. Reference: ISACA, CGEIT Review Manual, 7th Edition, 2019, page 77. A guide to measuring benefits effectively. Cost-Benefit Analysis: A Quick Guide with Examples and Templates.
The PRIMARY reason for an enterprise to adopt an IT governance framework is to:
IT governance is a framework that provides a formal structure for organizations to ensure that IT investments support business objectives. The primary reason for an enterprise to adopt anITgovernance framework is to assure that IT sustains and extends the enterprise strategies and objectives, by aligning IT with business needs, optimizing IT performance and value, managing IT risks and resources, and measuring IT outcomes and benefits12. Reference: ISACA, CGEIT Review Manual, 7th Edition, 2019, page 15. What Is IT Governance? Definition, Practices and Frameworks. IT Governance: Definition, Frameworks, and Best Practices.
Which of the following is the BEST approach when reviewing The security status of a new business acquisition?
The security status of a new business acquisition is a critical factor that can affect the value, performance, and reputation of the acquiring company. Therefore, it is essential to conduct a thorough IT risk assessment of the target company as part of the overall due diligence process. An IT risk assessment can help to identify and evaluate the current and potential cybersecurity threats, vulnerabilities, and controls in the target company’s IT environment, as well as the compliance with relevant laws and regulations. An IT risk assessment can also help to estimate the costs and efforts required to remediate any security gaps or issues, and to align the security policies and standards of both parties. By integrating IT risk assessment into the due diligence process, the acquiring company can make informed decisions about the feasibility, valuation, and integration of the new business acquisition12. Reference: Due diligence for Mergers and Acquisitions through a cybersecurity lens. Microsoft Security tips for mitigating risk in mergers and acquisitions.
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