HP HP2-H01 Exam (page: 5)
HP Servicing Desktops and Workstations 
Updated on: 15-Feb-2026

Viewing Page 5 of 31

You are trying to recover a password on an HP notebook PC with HP Startup Support
Environment installed.
Which key do you press to enter the HP SpareKey window?

  1. F1
  2. F4
  3. F7
  4. F12

Answer(s): C



What minimum configuration is required in order to access the embedded SATA RAID
configuration tools? (Select two.)

  1. The minimum required memory must be installed.
  2. RAID/AHCI SATA emulation must be enabled.
  3. System firmware must be updated.
  4. A second SATA hard drive must be added.
  5. RAID must be enabled in the BIOS.

Answer(s): D,E



A user reports that her desktop displays the incorrect time whenever she boots the machine. After you replace the CMOS battery, what else must you do? (Select two.)

  1. Reinstall the operating system.
  2. Reset the system time.
  3. Replace the system board.
  4. Flash the system BIOS.
  5. Restore the BIOS to the correct settings.

Answer(s): B,E



Which utility should be used to configure a WWAN device on an HP notebook?

  1. HP Connection Manager
  2. F10 Computer Setup Utility
  3. Windows XP Zero Configuration Utility
  4. HP Software Update Utility

Answer(s): A



For what purpose is the command Repset.exe:/cpqsetup.txt used?

  1. to restore factory settings
  2. to load a saved BIOS configuration
  3. to delete a previous BIOS configuration
  4. to erase a DriveLock password at the BIOS level

Answer(s): B



Viewing Page 5 of 31



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