Google Professional Google Workspace Administrator Exam (page: 2)
Google Professional Workspace Administrator
Updated on: 25-Dec-2025

Your employer, a media and entertainment company, wants to provision Google Workspace Enterprise accounts on your domain for several world-famous celebrities. Leadership is concerned with ensuring that these VIPs are afforded a high degree of privacy. Only a small group of senior employees must be able to look up contact information and initiate collaboration with the VIPs using Google Workspace services such as Docs, Chat, and Calendar.

You are responsible for configuring to meet these requirements.
What should you do?

  1. In the Users list, find the VIPs and turn off the User setting "Directory Sharing."
  2. Create a Group for the VIPs and their handlers, and set the Group Access Level to Restricted.
  3. In Directory Settings, disable Contact Sharing.
  4. Create separate Custom Directories for the VIPs and regular employees.

Answer(s): D

Explanation:

Access Admin Console:
Sign in to the Google Admin console.
Set Up Custom Directories:
Navigate to "Directory" > "Directory settings."
Click on "Custom directories."
Create Custom Directory for VIPs:
Create a new directory specifically for the VIPs.
Add the VIPs to this directory.
Set Up Access Controls:
Configure who can view and access the VIP directory.
Only allow senior employees or specific groups access to this directory.

Configure Directory Visibility:
Ensure that the VIPs' contact information is not visible in the main directory. Adjust settings to restrict visibility and access appropriately.
Test Configuration:
Verify the setup by checking directory visibility from both regular employees' and senior employees' accounts.


Reference:

Manage Directory Visibility
Set Up and Manage Custom Directories



Your Chief Information Security Officer is concerned about phishing. You implemented 2 Factor Authentication and forced hardware keys as a best practice to prevent such attacks. The CISO is curious as to how many such email phishing attempts you've avoided since putting the 2FA+Hardware Keys in place last month.

Where do you find the information your CISO is interested in seeing?

  1. Security > Advanced Security Settings > Phishing Attempts
  2. Apps > Google Workspace > Gmail > Phishing Attempts
  3. Security > Dashboard > Spam Filter: Phishing
  4. Reporting > Reports > Phishing

Answer(s): D

Explanation:

Access Admin Console:
Sign in to the Google Admin console.
Navigate to Reporting:
Go to "Reporting" > "Reports."
Select the Phishing Report:
In the Reports section, find the "Phishing" report.
This report will show data on phishing attempts and their status.

Review Phishing Attempts:
Check the report for the number of phishing attempts. Analyze trends and details of each attempt to provide comprehensive information to the CISO.
Export and Share Report:
Export the report if needed to share with the CISO or other stakeholders. Use this data to inform security measures and policies.


Reference:

View Reports on Phishing
Google Workspace Security Reports



Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.

What action should you take?

  1. Company Profile > Profile > New User Features > Enable "Scheduled Release"
  2. Apps > Google Workspace > Gmail > Uncheck "Enable Gmail Labs for my users"
  3. Company Profile > Profile > New User Features > Enable "Rapid Release"
  4. Device Management > Chrome > Device Settings > Stop auto-updates

Answer(s): A

Explanation:

Access Admin Console:
Sign in to the Google Admin console.
Navigate to Company Profile:
Go to "Company Profile."
Enable Scheduled Release:
Click on "Profile."
Find the "New User Features" section.
Enable the "Scheduled Release" option to ensure new features are released on a scheduled basis rather than immediately.
Inform Users:
Communicate with users about the scheduled release and the timing of new features. Prepare training materials and sessions based on the upcoming features.


Reference:

Manage New Features
Google Workspace Release Calendar



Your company frequently hires from five to ten interns for short contract engagements and makes use of the same generically named Google Workspace accounts (e.g., user1@your-company.com, user2@your- company.com, user3@your-company.com). The manager of this program wants all email to these accounts routed to the manager's mailbox account also.

What should you do?

  1. Setup address forwarding in each account's GMail setting menu.
  2. Set up recipient address mapping in GMail Advanced Settings.
  3. Configure an Inbound Gateway route.
  4. Give the manager delegated access to the mailboxes.

Answer(s): B

Explanation:

Access Admin Console:
Sign in to the Google Admin console.
Navigate to Gmail Settings:
Go to "Apps" > "Google Workspace" > "Gmail."
Set Up Recipient Address Mapping:
In Gmail settings, click on "Routing."
Under "Recipient address mapping," click on "Configure." Configure Address Mapping:
Add the generic accounts (e.g., user1@your-company.com, user2@your-company.com). Map these addresses to the manager's mailbox account.
Save and Apply:
Save the configuration.
Ensure the routing rules are applied correctly to forward emails to the manager's account.
Test Configuration:
Send test emails to the generic accounts to verify that they are forwarded correctly to the manager's mailbox.


Reference:

Gmail Routing Settings
Recipient Address Mapping



Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say "Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE." You are responsible for making sure that users cannot remove the footer.

What should you do?

  1. Send an email to each sales person with the instructions on how to add the footer to their Signature.
  2. Ensure that each sales team is in their own OU, and configure the Append Footer with the signature and footer content translated for each locale.
  3. Ensure that each sales team is in their own OU, and configure the Append Footer with footer content.
  4. Ensure that each sales team is in their own OU, and configure the Append Footer with the footer content translated for each locale.

Answer(s): D

Explanation:

Organizational Units (OUs): Ensure that each sales team (Madrid, Tokyo, London, New York) is organized into their own Organizational Units (OUs) within Google Workspace. This helps in applying specific settings to each group individually.
Navigate to Admin Console: Go to the Google Admin console (admin.google.com) and sign in with your administrator account.
Access Gmail Settings: In the Admin console, go to Apps > Google Workspace > Gmail > Compliance.
Configure Append Footer:
Click on "Add another rule" under the "Content compliance" section. Name the rule appropriately (e.g., Sales Compliance Footer). Under the "Email messages to affect" section, select "Outbound" to ensure the rule applies to emails sent by the sales teams.
In the "Add setting" section, select "Append footer" and enter the footer content. Ensure the footer text is translated according to each locale.
Footer Content: The footer should include the message: "Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE." Ensure this is translated appropriately for each office's locale.
Enforce Non-removable Footer: By configuring this at the OU level and using the Append Footer setting in compliance rules, users will not be able to remove this footer from their emails. Save and Apply: Save the rule and ensure it is applied to the specific OUs containing the sales teams.
Reference
Google Workspace Admin: Set up compliance rules for Gmail Google Workspace Admin: Configure email footers



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