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Genesys Cloud Certified Professional - Implementation Genesys Cloud Certified Professional - Implementation Dumps in PDF

Free Genesys Genesys Cloud Certified Professional - Implementation Real Questions (page: 3)

Page 2 of 11 Genesys Cloud Certified Professional - Implementation PDF — 68 Questions

QUESTION: 6

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Gateway
SIP
Outbound Proxy
WebRTC

Answer(s): B,D

Reference:

https://help.mypurecloud.com/articles/about-trunks/#:~:text=There%20are%20two%20types% 20of,Genesys%20Cloud%3A%20SIP%20and%20WebRTC.

Reveal Solution Next Question

QUESTION: 7

Where do you configure the Auto Invite setting to send email invites automatically when users are added?

Admin > Account Settings > Organization Settings
Admin > Account Settings > Organization
Admin > Account Settings > Organization Settings > Settings

Answer(s): A

Reference:

https://help.mypurecloud.com/articles/configure-invite-links/

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QUESTION: 8

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

Other participants must also click on the Open video call icon.
All participants must click on the Join button in the video chat view.
All participants, except the initiator, must click on the Join button in the chat view.
Participants automatically placed in the video chat when clicking on the chat room.

Answer(s): B

Reveal Solution Next Question

QUESTION: 9

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Workspaces
People
Queues
Groups

Answer(s): B

Reference:

https://help.mypurecloud.com/articles/about-sharing-files/

Reveal Solution Next Question

QUESTION: 10

What is the maximum file size that a user can upload into Genesys Cloud Documents?

10 MB
100 MB
2 GB
No Limit

Answer(s): C

Reference:

https://help.mypurecloud.com/faqs/can-upload/

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