CompTIA 220-1102 Exam (page: 18)
CompTIA A+ Certification: Core 2
Updated on: 01-Sep-2025

Viewing Page 18 of 142

A Microsoft Windows PC needs to be set up for a user at a large corporation. The user will need access to the corporate domain to access email and shared drives. Which of the following versions of Windows would a technician MOST likely deploy for the user?

  1. Windows Enterprise Edition
  2. Windows Professional Edition
  3. Windows Server Standard Edition
  4. Windows Home Edition

Answer(s): A



An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update. A technician determines there are no error messages on the device. Which of the following should the technician do NEXT?

  1. Verify all third-party applications are disabled.
  2. Determine if the device has adequate storage available.
  3. Check if the battery is sufficiently charged.
  4. Confirm a strong internet connection is available using Wi-Fi or cellular data.

Answer(s): B



A technician just completed a Windows 10 installation on a PC that has a total of 16GB of RAM. The technician notices the Windows OS has only 4GB of RAM available for use. Which of the following explains why the OS can only access 4GB of RAM?

  1. The UEFI settings need to be changed.
  2. The RAM has compatibility issues with Windows 10.
  3. Some of the RAM is defective.
  4. The newly installed OS is x86.

Answer(s): D



A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

  1. Encrypt the workstation hard drives.
  2. Lock the workstations after five minutes of inactivity.
  3. Install privacy screens.
  4. Log off the users when their workstations are not in use.

Answer(s): B



An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy, unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years. Which of the following backup methods would BEST meet the requirements?

  1. A daily, incremental backup that is saved to the corporate file server
  2. An additional, secondary hard drive in a mirrored RAID configuration
  3. A full backup of the data that is stored off site in cold storage
  4. Weekly, differential backups that are stored in a cloud-hosting provider

Answer(s): C



Viewing Page 18 of 142



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