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CompTIA (Retired and replaced with 220-1201) 220-1002 Exam Questions in PDF

Free CompTIA 220-1002 Dumps Questions (page: 9)

220-1002 PDF — 701 Questions

A customer’s smartphone has been overheating frequently and becoming unresponsive since installing an OS update. A technician has already performed a soft reboot of the device. Which of the following should the technician perform NEXT? (Choose two.)

  1. Roll back the OS update
  2. Update the PRL
  3. Force stop running applications
  4. Enable airplane mode
  5. Perform a factory reset
  6. Run application updates
  7. Reset network settings

Answer(s): A,F



Joe, a user, cannot read encrypted email messages on a corporate smartphone, but he has been able to read them in the past. A technician restarts Joe's smartphone, but the issue remains. The technician deletes the corporate email account and has Joe re-add it, verifying all settings are correct. Despite these steps, the issue persists.

Which of the following is MOST likely causing the issue?

  1. The certificate is expired.
  2. The TPM is bad.
  3. The phone is not encrypted.
  4. The incorrect mail server is selected in settings.

Answer(s): A



A user moves a file from one NTFS disk to another NTFS disk. Which of the following describes the changes to the file permissions?

  1. The file has both the source and destination permissions
  2. The file keeps the source permissions
  3. The file permissions have to be set manually
  4. The file receives the destination permissions

Answer(s): D



A technician has enabled port security on a switchport.

Which of the following BEST describes the effect this will have?

  1. Devices must match a list of allowed MAC addresses before accessing the network.
  2. Devices need to conform to the policies set forth by the MDM software.
  3. Data loss prevention software will be monitoring for data exfiltration on the port.
  4. A firewall is actively monitoring the network traffic using heuristic analysis.

Answer(s): A



A customer keeps receiving the following message: Website blocked due to PUP. The customer asks a technician to resolve the issue immediately. Which of the following should the technician do to help resolve the customer’s issue?

  1. Check the customer’s computer for a rogue antivirus.
  2. Update the antivirus software and run a scan.
  3. Advise the customer to visit the website in incognito mode.
  4. Enable pop-ups for the website the customer is attempting to visit.

Answer(s): D



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