A technician has been dispatched to a customer site to respond to a virus-cleaning issue a user has been having repeatedly. The customer thinks the technician is doing a poor job and is very upset. Which of the following describes how the technician should handle this situation?
Answer(s): A
A technician is preparing a change management form to request a change to a production system. The technician is documenting what will be done in case the change fails and the production system is no longer available. Which of the following is the technician documenting?
Answer(s): D
A remote customer calls the help desk and asks a technician to demonstrate how to perform a software task. Which of the following would be the MOST appropriate method to use?
Answer(s): B
A technician is installing a new SOHO wireless router. The customer needs to access local files via a remote desktop application from outside the office. Which of the following should the technician configure?
A user's computer has been performing sluggishly. The user reports the computer takes a long time to be ready to use after powering it on. A technician decides to use MSConfig to review the applications that might be causing the slowdown. On which of the following should the technician focus? (Choose two.)
Answer(s): A,D
Share your comments for CompTIA 220-1002 exam with other users:
seems good..
took the test last week, i did have about 15 - 20 word for word from this site on the test. (only was able to cram 600 of the questions from this site so maybe more were there i didnt review) had 4 labs, bgp, lacp, vrf with tunnels and actually had to skip a lab due to time. lots of automation syntax questions.
no comments
nice questions bring out the best in you.
really helpful
question #50 and question #81 are exactly the same questions, azure site recovery provides________for virtual machines. the first says that it is fault tolerance is the answer and second says disater recovery. from my research, it says it should be disaster recovery. can anybody explain to me why? thank you
iam thankful for these exam dumps questions, i would not have passed without this exam dumps.
some of the answers seem to be inaccurate. q10 for example shouldnt it be an m custom column?
are the question real or fake?
thank you for providing such assistance.
nice questions
my 3rd purcahse from this site. these exam dumps are helpful. very helpful.
found it good
excellent material
very helpfull
well explained.
i need the pdf, please.
a good source for exam preparation
i need ielts general training audio guide questions
please make this content available
content is good
latest dumps please
aside from pdf the test engine software is helpful. the interface is user-friendly and intuitive, making it easy to navigate and find the questions.
questions and options are correct, but the answers are wrong sometimes. so please check twice or refer some other platform for the right answer
90% of questions was there but i failed the exam, i marked the answers as per the guide but looks like they are not accurate , if not i would have passed the exam given that i saw about 45 of 50 questions from dump
answer to this question "what administrative safeguards should be implemented to protect the collected data while in use by manasa and her product management team? " it should be (c) for the following reasons: this administrative safeguard involves controlling access to collected data by ensuring that only individuals who need the data for their job responsibilities have access to it. this helps minimize the risk of unauthorized access and potential misuse of sensitive information. while other options such as (a) documenting data flows and (b) conducting a privacy impact assessment (pia) are important steps in data protection, implementing a "need to know" access policy directly addresses the issue of protecting data while in use by limiting access to those who require it for legitimate purposes. (d) is not directly related to safeguarding data during use; it focuses on data transfers and location.
password lockout being the correct answer for question 37 does not make sense. it should be geofencing.
for question 4, the righr answer is :recover automatically from failures
question number 4s answer is 3, option c. i
very good questions
i am confused about the answers to the questions. are the answers correct?
very usefull
need certification.