Amazon
Avaya
Checkpoint
Cisco®
CompTIA
CrowdStrike
EC-Council
EXIN
Fortinet
Google
ISC
ISC2
ITIL®
Juniper
Microsoft
Okta
Palo Alto Networks
Salesforce
All Vendors
  1. Home
  2. BCS
  3. MBP18

BCS MBP18 Exam (page: 2)
BCS Practitioner Certificate in Modelling Business Processes 2018
Updated on: 25-Dec-2025

Viewing Page 2 of 9
MBP18 PDF 40 Questions

An exam provider employs a number of professionals as authors authors to write exam question for industry-recognised qualifications. An author who has written an exam question submits it for review to a subject matter expert (SME), who either confirms it is acceptable and passes it to the examiner for final review and sign-off, or responds to the author with commands regarding the revision required.

A business analyst constructed a business process model of the review process:



The following statements are about the business process model:

A) The diagram is a CORRECT representation of the scenario.

b) There are aspects of the scenario which are INCORRECT represented in the diagram.

c) There are aspects of the scenario which are INCORRECTLY omitted from the diagram.

d) The notation used in the diagram is INCORRECT.


Which of these statements is/are TRUE?

  1. a only
  2. d only
  3. b and d.
  4. b and c.

Answer(s): A



The product enquiry process of a company is under investigation. The current process is an follows:

1. Take customer details: Name and address of the enquirer and preferred customer payment method.

2. Confirm stock availability: Check the computer system to see if the product required are in stock.

3.Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock products to the price not being acceptable to the customer.

4. Go ahead with order: Place order for enquirers who have accepted the price and delivery date.

What approach to improving business processes would bring an immediate improvement in this process?

  1. Change the sequence of tasks
  2. Redefine the process boundary
  3. Automate the process.
  4. Remove non-value adding tasks

Answer(s): C



The CC call center handles telephone enquiries for six logistic and haulage companies. These enquiries range from the potential placement of business contracts through to complaints from individual customers.

The contractual arrangement between CCC and each company stipulates how quickly the phone should the answered (defined as a maximum number of rings) and the maximum number of calls the center will take each hour for the company. CCC also monitors the duration of calls, the actual number of calls per hour answered by each operator and how many calls to be escalated to the next level of support.

Which of the following includes an internal and external performance measure?

  1. Actual number of calls answered per hour and the number of calls escalated
  2. Time taken to answer the phone and the average duration of a call
  3. Time taken to answer the phone and the maximum number of calls per hour for the company
  4. Average duration of a call and the actual number of calls answered per hour

Answer(s): D



Below is a business process model for a goods ordering process:



What error has been made in this diagram?

  1. The arrowed flow mine from Fulfil order should go to the end node ( the bull eye) not to the task received:
  2. The arrowed flow line from Complete order should go to check stock availability not to the decision diamond.
  3. The task'Complete order's should be In only one swimlane, as tasks straddling two swim lanes are not permitted.
  4. The task' Cancel order' should be rename Order cancelled as by this point in the process the order has been cancelled.

Answer(s): B



The following is an activity diagram of a trail company's rules determining ticket type.



Twoelementsof the business rule shown are:

All travel before 10am is at Full Fare and only Standard Ticket are issued.

Off Peak tickets are issued for travel after 10am.

What is another element of this rule?

  1. Rail card holders are always entitled to a Discounted off Peak fare.
  2. During off Peak period, Railcard holders are entitled to a Discounted Standard fare.
  3. During Off periods, Railcard holder are entitled to Discounted off Peak fare.
  4. Railcard holders are always entitled to a Disconnected Standard fare.

Answer(s): B



Viewing Page 2 of 9



Share your comments for BCS MBP18 exam with other users:

Annie 6/7/2023 3:46:00 AM

i need this exam.. please upload these are really helpful
PAKISTAN


Shubhra Rathi 8/26/2023 1:08:00 PM

please upload the oracle 1z0-1059-22 dumps
Anonymous


Shiji 10/15/2023 1:34:00 PM

very good questions
INDIA


Rita Rony 11/27/2023 1:36:00 PM

nice, first step to exams
Anonymous


Aloke Paul 9/11/2023 6:53:00 AM

is this valid for chfiv9 as well... as i am reker 3rd time...
CHINA


Calbert Francis 1/15/2024 8:19:00 PM

great exam for people taking 220-1101
UNITED STATES


Ayushi Baria 11/7/2023 7:44:00 AM

this is very helpfull for me
Anonymous


alma 8/25/2023 1:20:00 PM

just started preparing for the exam
UNITED KINGDOM


CW 7/10/2023 6:46:00 PM

these are the type of questions i need.
UNITED STATES


Nobody 8/30/2023 9:54:00 PM

does this actually work? are they the exam questions and answers word for word?
Anonymous


Salah 7/23/2023 9:46:00 AM

thanks for providing these questions
Anonymous


Ritu 9/15/2023 5:55:00 AM

interesting
CANADA


Ron 5/30/2023 8:33:00 AM

these dumps are pretty good.
Anonymous


Sowl 8/10/2023 6:22:00 PM

good questions
UNITED STATES


Blessious Phiri 8/15/2023 2:02:00 PM

dbua is used for upgrading oracle database
Anonymous


Richard 10/24/2023 6:12:00 AM

i am thrilled to say that i passed my amazon web services mls-c01 exam, thanks to study materials. they were comprehensive and well-structured, making my preparation efficient.
Anonymous


Janjua 5/22/2023 3:31:00 PM

please upload latest ibm ace c1000-056 dumps
GERMANY


Matt 12/30/2023 11:18:00 AM

if only explanations were provided...
FRANCE


Rasha 6/29/2023 8:23:00 PM

yes .. i need the dump if you can help me
Anonymous


Anonymous 7/25/2023 8:05:00 AM

good morning, could you please upload this exam again?
SPAIN


AJ 9/24/2023 9:32:00 AM

hi please upload sre foundation and practitioner exam questions
Anonymous


peter parker 8/10/2023 10:59:00 AM

the exam is listed as 80 questions with a pass mark of 70%, how is your 50 questions related?
Anonymous


Berihun 7/13/2023 7:29:00 AM

all questions are so important and covers all ccna modules
Anonymous


nspk 1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)
Anonymous


Muhammad Rawish Siddiqui 12/2/2023 5:28:00 AM

"cost of replacing data if it were lost" is also correct.
SAUDI ARABIA


Anonymous 7/14/2023 3:17:00 AM

pls upload the questions
UNITED STATES


Mukesh 7/10/2023 4:14:00 PM

good questions
UNITED KINGDOM


Elie Abou Chrouch 12/11/2023 3:38:00 AM

question 182 - correct answer is d. ethernet frame length is 64 - 1518b. length of user data containing is that frame: 46 - 1500b.
Anonymous


Damien 9/23/2023 8:37:00 AM

i need this exam pls
Anonymous


Nani 9/10/2023 12:02:00 PM

its required for me, please make it enable to access. thanks
UNITED STATES


ethiopia 8/2/2023 2:18:00 AM

seems good..
ETHIOPIA


whoAreWeReally 12/19/2023 8:29:00 PM

took the test last week, i did have about 15 - 20 word for word from this site on the test. (only was able to cram 600 of the questions from this site so maybe more were there i didnt review) had 4 labs, bgp, lacp, vrf with tunnels and actually had to skip a lab due to time. lots of automation syntax questions.
EUROPEAN UNION


vs 9/2/2023 12:19:00 PM

no comments
Anonymous


john adenu 11/14/2023 11:02:00 AM

nice questions bring out the best in you.
Anonymous