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  1. Home
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  3. 78201X

Avaya 78201X Exam (page: 1)
Avaya IP Office Platform Support Certified
Updated on: 12-Feb-2026

Viewing Page 1 of 25
78201X PDF 190 Questions

Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

  1. Avaya Call Management System
  2. Avaya Aura® Messaging
  3. one-X® Portal
  4. Embedded Voicemail Pro
  5. Avaya Aura® Conferencing

Answer(s): C,D



What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

  1. PRI trunks
  2. Advanced Edition
  3. IP Routes
  4. VCM channels
  5. H.323

Answer(s): C,D


Reference:

http://downloads.avaya.com/css/P8/documents/003681836



Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

  1. Voicemail Pro
  2. Avaya Aura® Application Enablement Services
  3. TAPILink Pro
  4. UMS

Answer(s): C



If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?

  1. 10
  2. 8
  3. 12
  4. 14

Answer(s): C



A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X® Portal are located.
Which two technologies can enable the worker to re-register locally? (Select two.)

  1. Session Border Controller
  2. Wi-Fi calling
  3. Split-brain DNS
  4. Port Address Translation (PAT)
  5. Extensible Messaging and Presence Protocol (XMPP)

Answer(s): B,C


Reference:

https://downloads.avaya.com/css/P8/documents/100175092 Page: 40



An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number.
What is the primary purpose of the unique feature key number?

  1. To enable firmware upgrades
  2. To validate the license
  3. To select the type of voicemail (Embedded or Voicemail Pro)
  4. To store the correct version binary files

Answer(s): B



A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

  1. 8
  2. 6
  3. 2
  4. 4

Answer(s): D


Reference:

http://www.ipofficeinfo.com/pdf/softconsoleinstall_en.pdf Page: 9



Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office.
What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

  1. Set DDI/DID to their Login code
  2. Assign DDI/DID numbers to their extensions
  3. Assign DDI/DID to the short code feature "Voicemail Collect"
  4. Assign DDI/DID to a voicemail module "Recording"

Answer(s): C



Viewing Page 1 of 25



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