A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze TM is not sending the correct information in the Request URI to match a regular expression in Session Manager. Where do you configure the Media Server URI (ce-msml@avay
Answer(s): D
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform.How can the application processes be started?
Answer(s): C
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
Answer(s): A
Refer to the exhibit.Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.Based on this information, what is and is not working?
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.What needs to be changed in SBCE to make this happen?
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some of the answers are incorrect. need to be reviewed.
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question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
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