A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze TM is not sending the correct information in the Request URI to match a regular expression in Session Manager. Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze TM will send toAAMS via Avaya Aura® Session Manager (SM)?
Answer(s): D
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform.How can the application processes be started?
Answer(s): C
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
Answer(s): B
Refer to the exhibit.Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.Based on this information, what is and is not working?
Answer(s): A
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.What needs to be changed in SBCE to make this happen?
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question 21 answer is alerts
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q26 should be b
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question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
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