Free SVC-19A Exam Questions and Answers | by Exam-Dumps.net (Page: 1)

QUESTION: 1

Examine the image.

Which feature in macOS is opened by clicking on this dock icon?

System Preferences
Launchpad
Finder
Spotlight

Answer(s): B

Reference:

https://support.apple.com/en-us/HT202635

QUESTION: 2

Technician Tommy is replacing a logic board on a Mac mini. Which of the following should he hold when handling the logic board?

Any components
The heat sinks
The connectors
The edges of the logic board

Answer(s): D

Reference:

https://www.ifixit.com/Guide/Mac+mini+Late+2014+Logic+Board+Replacement/33077

Reveal Solution Next Question

Has an Apple Watch and recently purchased an iPhone XR. He would like to use the Apple watch and the data on the old iPhone with the iPhone XR. Place the following steps in the correct order to accomplish his goal. Use the arrow buttons to move the steps from the column on the left to the area on the right and arrange the order.
Select and Place:
Exhibit A:

Exhibit B:

Please refer to Exhibit B for answer.

Answer(s): A

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QUESTION: 4

Which of the following is a valid ESD safety precaution?

You should place ESD-sensitive circuits on top of metal work surfaces.
Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.
Do not wear polyester clothing while working on ESD sensitive components.
Always handle logic board by grasping the heat sinks.

Answer(s): C

Reference:

http://www.peachpit.com/articles/article.aspx?p=759704

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QUESTION: 5

A computer service technician says, "I don't use ESD precautions and have never had a problem."
Which of the following is the correct response to this statement?

ESD damage may not appear immediately.
ESD happens only to inexperienced technicians.
ESD only occurs in very rare circumstances.
ESD damage is really not as bad as everyone thinks.

Answer(s): C

Reference:

https://electronics.stackexchange.com/questions/2945/should-i-be-worried-about-electro-static-discharge

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Apple SVC-19A Exam (page: 1)
Apple Service Fundamentals Exam
Updated on: 11-Aug-2025

Access free SVC-19A actual exam questions, answers, explanations and user discussions.

QUESTION: 1

Reference:

QUESTION: 2

Reference:

QUESTION: 3 DRAG DROP

QUESTION: 4

Reference:

QUESTION: 5

Reference:

Apple SVC-19A Exam (page: 1) Apple Service Fundamentals Exam Updated on: 11-Aug-2025

Access free SVC-19A actual exam questions, answers, explanations and user discussions.

QUESTION: 1

Reference:

QUESTION: 2

Reference:

QUESTION: 3 DRAG DROP

QUESTION: 4

Reference:

QUESTION: 5

Reference:

Apple SVC-19A Exam (page: 1)
Apple Service Fundamentals Exam
Updated on: 11-Aug-2025