APICS CPIM-SMR Exam (page: 4)
APICS CPIM Strategic Management of resources
Updated on: 24-Mar-2026

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What is the BEST way to resolve people issues in change management?

  1. Inform users of change as early as possible and include them in the decision making process
  2. Create excellent training materials
  3. Punish anyone who does not work with the new process
  4. Have in-person training with users

Answer(s): A

Explanation:

The best way to resolve people issues is to Inform users of change as early as possible and include them in the decision making process



What is the MOST important requirement for a jobbing environment?

  1. Inventory cost reports
  2. Detailed shop floor reporting
  3. Accurate MPS
  4. Detailed Business Plan

Answer(s): B

Explanation:

Most important would be a detailed shop floor reporting system



Which of the following are competitive dimensions of manufacturing?
I) Innovation
II) Dependability
III) Inventory

  1. I & III Only
  2. I, II, & III
  3. II & III Only
  4. I & II Only

Answer(s): D

Explanation:

The five competitive dimensions of manufacturing are:
1. Quality
2. Cost
3. Flexibility
4. Dependability
5. Innovation



What is the tool used to formally announce the company's intention, its scope of operations and its purpose?

  1. Corporate Strategy
  2. Strategic Planning Model
  3. Business Strategy
  4. Mission Statement

Answer(s): D

Explanation:

The mission statement is the tool used to formally announce the company's intention, its scope of operations and its purpose.



Which of the following are important factors to institutional change?
I) Show how new approaches, behaviors, and attitudes improve performance
II) Create top notch training materials for new users
III) Next generation of managers really personify the new approaches

  1. I & III Only
  2. II & III Only
  3. I, II, & III
  4. I & II Only

Answer(s): A

Explanation:

2 important factors to institutionalize change are
1. Show how new approaches, behaviors, and attitudes improve performance
2. Next generation of managers really personify the new approaches



Viewing Page 4 of 49



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