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APBM Certified Business Manager (CBM) CBM Dumps in PDF

Free APBM CBM Real Questions (page: 2)

CBM PDF — 354 Questions

What refers to the basic management systems necessary to function effectively and carryout the principles of total quality?

  1. Infrastructure
  2. Practices
  3. Processes
  4. None of the above

Answer(s): A



Which of the following is NOT the element of infrastructure?

  1. Customer leadership management
  2. Quality planning
  3. Leadership and strategic planning
  4. Process management

Answer(s): B



What include a wide variety of graphical and statistical methods to plan work activities, collect data, analyze results, monitor progress, and solve problems?

  1. Statistics
  2. Techniques
  3. system
  4. Tools

Answer(s): D



An organization that is committed to total quality must apply it at which level?

  1. organizational level
  2. process level
  3. job level
  4. All of the above

Answer(s): D



A tool for organizing a large number of ideas, opinions and facts relating to a broad problem or subject area is called:

  1. Interrelationship diagram
  2. Affinity diagram
  3. Kinship diagram
  4. Expansive diagram

Answer(s): B



Which of the following is NOT the management and planning tool?

  1. Affinity diagrams
  2. Tree diagrams
  3. Process decision program charts
  4. Product manufacturing flow charts

Answer(s): D



What are spreadsheets that graphically display relationships between ideas, activities, or other dimensions in such a way as to provide logical connecting points between each item?

  1. Matrix diagrams
  2. Matrix data analyzed charts
  3. Arrow diagrams
  4. Process diagrams

Answer(s): A



A defect is any mistake or error that is passed on to the customer is known as:

  1. Customer conformance
  2. Consultant
  3. Six-sigma terminology
  4. X-bar terminology

Answer(s): C



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