CSA Exam Questions and Answers | Exam-Dumps (Page: 15)

What are the 6 methods available for user authentication?

Local Database: The user name and password in their user record in the instance database.
Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
Digest Token: An encrypted digest of the user name and password in the user record.

Answer(s): A,B,C,D,E,F

A role is recorded in which table?

Answer(s): A

What are the 5 provided Roles by ServiceNow?

System Administrator: The admin role provides access to all platform features, applications, functions and data.
Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.

Answer(s): A,B,C,D,E