ServiceNow CIS-TPRM Exam (page: 1)
ServiceNow Certified Implementation Specialist - Third-party Risk Management
Updated on: 02-Mar-2026

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How does ServiceNow help companies manage third parties without emails and spreadsheets?

  1. Third-party Platform
  2. Primary Third-party
  3. Third-party Manager Workspace
  4. Third-party Portal

Answer(s): C

Explanation:

The Third-party Manager Workspace in ServiceNow centralizes third-party risk management activities, allowing companies to manage vendors, assessments, and tasks without relying on emails and spreadsheets. It provides a unified interface for tracking and collaborating on third-party risks.



What is the definition of 'Risk Management'?

  1. Process to identify, assess, and respond to risks, threats and vulnerabilities that could compromise the business
  2. The process of conforming to standards, policies, and remediation of audit findings
  3. The elimination of vulnerable surface area in an enterprise environment
  4. Policies/Standards/Procedures established to ensure an organization is aligned with corporate strategy and expectations are clearly defined

Answer(s): A

Explanation:

Risk management is the process of identifying, assessing, and responding to risks, threats, and vulnerabilities that could negatively impact a business. It focuses on understanding potential risks and implementing strategies to mitigate or manage them effectively.



What application provides the ability to define multiple levels of approvals based on business rule definitions?

  1. Risk Approver Configuration
  2. Approval Configurator
  3. Approver Levels
  4. TPRM Approvals

Answer(s): D

Explanation:

TPRM Approvals in ServiceNow allows organizations to define and manage multiple levels of approvals for third-party risk processes based on configurable business rules, ensuring that risk decisions follow the proper governance workflow.



Which table stores the third-party records?

  1. Company [core_company]
  2. Department [cmn_department]
  3. User [sys_user]
  4. Vendor [sn_vdr_vendor]

Answer(s): D

Explanation:

The Vendor [sn_vdr_vendor] table in ServiceNow stores all third-party (vendor) records, including details such as vendor name, type, and associated risk information, serving as the central repository for third-party management.



When the GRC: Policy and Compliance Management application is installed, what GRC related list displays on the Third-party Risk Issue record?

  1. Policies
  2. Policy Exceptions
  3. Configuration baseline
  4. Citations

Answer(s): A

Explanation:

When the GRC: Policy and Compliance Management application is installed, the Policies related list appears on the Third-party Risk Issue record. This allows linking relevant policies to a third-party risk issue for compliance tracking and management.



What is the advantage of using both TPRM and GRC/IRM?

  1. Non-compliant controls automatically adjust the risk score for a third-party entity
  2. Primary third-party contacts can then see their overall non-compliant risk score
  3. All compliance controls are automatically visible to the third-party risk manager
  4. Third-party Risk engagements automatically match with Audit engagements

Answer(s): A

Explanation:

Integrating TPRM with GRC/IRM enables non-compliant controls to automatically impact the risk score of a third-party entity, providing a dynamic and accurate assessment of vendor risk based on compliance status.



As a final step before closing the Third-party Risk Assessment, what task(s) would the Risk Assessor typically do?

  1. Flag questions for follow up
  2. Review comments and evaluates the risk
  3. Create issues within the assessment
  4. Perform a tiering assessment

Answer(s): B

Explanation:

Before closing a Third-party Risk Assessment, the Risk Assessor typically reviews all comments and evaluates the overall risk. This ensures that the assessment accurately reflects the third party's risk profile and that any necessary actions are identified.



How are Third-party Risk questionnaires and document requests displayed on the Third-party Portal?

  1. As separate requests and can be assigned to different third-party contacts
  2. As a single assessment assigned to a single engagement contact
  3. As separate requests and can only be assigned to the same third-party contact
  4. As a single assessment assigned to a single third-party contact

Answer(s): A

Explanation:

On the Third-party Portal, questionnaires and document requests are displayed as separate requests, allowing them to be assigned to different third-party contacts. This provides flexibility in managing who responds to each specific request.



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