ServiceNow® CIS-APM Exam (page: 1)
ServiceNow® Certified Implementation Specialist - Application Portfolio Management
Updated on: 11-Dec-2025

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The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?

  1. Level 1: Applications Under Management
  2. Level 2: Basic Rationalization
  3. Level 3: Advanced Rationalization
  4. Level 4: Continuously Optimized Portfolio

Answer(s): A



What does the Load Application Indicators and Compute Application Scores job do?

  1. Generates scores for all indicators and business applications across selected profiles
  2. Generates scores for selected indicators and selected applications across all profiles
  3. Generates scores for all indicators and business applications across all profiles
  4. Generates scores for all indicators and selected applications across all profiles

Answer(s): C


Reference:

https://docs.servicenow.com/bundle/paris-it-business-management/page/product/application-portfolio-management/task/schedule-job-for-indicator-sourcing-score-cal.html



APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

  1. Identify your customer’s applications’ underlying technologies.
  2. Identify your customer’s application services.
  3. Produce a horizontal picture of a customer’s business applications.
  4. Create an application inventory.

Answer(s): A,B



What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

  1. Information Portfolio
  2. Service Portfolio
  3. Catalog Portfolio
  4. Application Portfolio
  5. Business Portfolio
  6. Technology Portfolio

Answer(s): A,D,E,F


Reference:

https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/concept/application-portfolio-management-home.html



APM interfaces with Software Asset Management to pull this application data:
(Choose three.)

  1. Product Classification
  2. Software Model Data
  3. Hardware Asset Lifecycle
  4. Lifecycle Data
  5. Vendor Procurement

Answer(s): A,C,D



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