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ServiceNow CAS-PA Exam (page: 2)
ServiceNow Certified Application Specialist – Performance Analytics
Updated on: 12-Feb-2026

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CAS-PA PDF 83 Questions

Which of the following statements are true about creating User Experience filters? (Choose three.)

  1. Only users with the admin role can create User Experience filters.
  2. For filters to work in workspaces, you must configure an event handler to apply the filters.
  3. The filter you create in the Now Experience Ul Builder is available in all workspaces.
  4. A single filter can be used across all visualisations in a workspace.

Answer(s): A,B,D

Explanation:

You can create a single filter for use across all the visualisations in a workspace. Creating User Experience filters requires admin access.

The filter you create is available in the workspace in which you created it. For filters to work in workspaces, you must configure an event handler to apply the filters.


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow- platform/page/administer/workspace/task/create-user-exp-filters.html



What calendar type can you use to analyse scores using time periods?

  1. Team Calendar
  2. Maintenance Calendar
  3. Custom Business Calendar
  4. On-Call Calendar

Answer(s): C

Explanation:

Analyse scores using time periods from a custom business calendar instead of only the standard calendar.
When you are creating an Indicator Source, you can select either the standard calendar or a business calendar defined on the instance.
If you use a business calendar, you can create data collection jobs that run on the Business Calendar:
Entry start or Business Calendar: Entry end times.
If you select a business calendar, you have the Calendar Frequency field. This field is required. The business calendar you selected determines the range of available frequencies. (Optional) If you have configured this indicator source to use a business calendar, set the number of periods to retain scores and snapshots and find seasonal patterns.


Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance- analytics/concept/c_IndicatorSources.html



What role or access do users need to act on a signal to reset a baseline or dismiss a signal?

  1. Responsible users without workspace access
  2. Users with the admin. pa_admin. or pa_kpi_signal_admin role without being a responsible user
  3. Only users with the admin role
  4. Users irrespective of their level of responsibility

Answer(s): B

Explanation:

Users with the admin, pa_admin, or pa_kpi_signal_admin role can reset a baseline or dismiss a signal without being a responsible user.
Users with other roles must become responsible users to take such actions. These users also need a role that gives them access to a relevant workspace.
You can assign responsibility for KPI Signals for a KPI to yourself or someone else. You can also unassign responsibility.


Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/kpi-signals-responsible-users.html



Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?

  1. Show score update time
  2. Real time update
  3. Background refresh interval (minutes)
  4. Follow filters

Answer(s): A

Explanation:

`Show score update time' shows the timestamp of when the score was last updated. `Follow filters' set for a workspace page. When enabled, the visualisation displays on a workspace with the filters set by the page. Toggle off to disable a visualisation from accepting any filter input. `Background refresh interval (minutes)' shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.
`Real time update' updates score in real-time.


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for- workspace/concept/single-score.html



Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?

  1. Data labels are shown as only percentages, as values, or as both.
  2. Legend percentages are shown along with values.
  3. The metric label name is displayed near the metric value.
  4. Set gradient, texture, or no colour options for data display.

Answer(s): A,B,C

Explanation:

A pie visualisation shows how individual pieces of data relate to the whole using a circle to represent the whole.
A Donut visualization shows how individual pieces of data relate to the whole using a donut shape to represent the whole.

Single score visualisations display a single, key business value or current aggregate indicator score.
You can set a score to update in real-time.
The following enhancements are made to pie, donut, and single score visualisations in the Quebec release:
* The metric label name is displayed near the metric value.
* Legend percentages are shown along with values.
* Data labels are shown as only percentages, as values, or as both. Gradient, texture, or no colour are not valid colour options for data display. You can set 'default', 'colour palette' and 'fixed element colour' for pie and donut visualisations, and 'default' and 'single colour' for single score visualisations.


Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for- workspace/concept/pie-donut-visualizations.html#pie-donut-visualizations



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LuvSN 7/16/2023 11:19:00 AM

i need this exam, when will it be uploaded
ROMANIA