C_TS470_2412 Exam Questions and Answers

QUESTION: 9

When extending a functional location hierarchy, how is a new functional location initially assigned to it?

Automatically based on the functional location category
Automatically based on the structure indicator
Manually by using the list editing transaction
Manually by using the install function

Answer(s): B

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, a functional location hierarchy organizes technical objects in a structured manner.
When adding a new functional location, it is automatically assigned based on the structure indicator (Option B).

The structure indicator defines the naming convention and hierarchy levels (e.g., A-B-C for a three-

level structure).
When a new functional location is created, the system uses this indicator to place it in the hierarchy automatically, based on its ID (e.g., A-B becomes a child of A).

A: The category defines properties, not the hierarchy position.

C: List editing is for mass changes, not initial assignment.

D: The install function is for equipment, not functional locations.

"A new functional location is automatically assigned to the hierarchy based on the structure indicator, which governs the hierarchical naming and positioning."

Reveal Solution Next Question

QUESTION: 10

What happens when you execute the step "Release for Billing" in an in-house repair process?

Billing due list entries are created for each repair object.
A billing document is created for each repair order item.
The system creates a billing document request for each selected repair confirmation item.
The repair confirmation items are automatically set to completed.

Answer(s): C

Explanation:

In the in-house repair process in SAP S/4HANA Cloud Private Edition, Service, the "Release for Billing" step initiates the billing process for repair activities. The correct answer is C: "The system creates a billing document request for each selected repair confirmation item."

A repair confirmation (e.g., transaction type REPC) records the work done, and when released for billing, the system generates a billing document request (BDR) for each confirmed item that is billable. The BDR is a preliminary document that can later be converted into a billing document (e.g.,

an invoice) via the billing due list.

A: Billing due list entries are an outcome of BDRs, not directly created per repair object.

B: Billing documents are not created immediately; BDRs are created first.

D: Completion status is separate from billing release.

"Upon executing `Release for Billing' in an in-house repair process, the system generates a billing document request for each selected repair confirmation item, enabling subsequent invoicing."

Reveal Solution Next Question

QUESTION: 11

For which objects can you define measuring points?
Note: There are 2 correct answers to this question.

Functional locations
Serial numbers
Pieces of equipment
Material

Answer(s): A,C

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, measuring points are used to record quantitative or qualitative data (e.g., temperature, mileage) for technical objects to monitor their condition or performance. The correct answers are:

Functional locations (A): Measuring points can be defined for functional locations to track conditions at specific sites or areas within a plant.

Pieces of equipment (C): Measuring points are commonly assigned to equipment to monitor operational parameters, supporting preventive maintenance.

Serial numbers (B): Serial numbers identify individual instances of materials but are not technical objects themselves; measuring points are not directly assigned to them.

Material (D): Materials represent stock items or products, not technical objects, so measuring points are not applicable.

"Measuring points can be created for functional locations and pieces of equipment to capture measurement data, enabling condition-based maintenance strategies."

Reveal Solution Next Question

QUESTION: 12

Where are service contract pricing procedures and conditions defined?

SAP CPO
SAP S/4HANA Sales
SAP Billing and Revenue Innovation Management
SAP Subscription Billing

Answer(s): B

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, service contract pricing procedures and conditions are defined within the SAP S/4HANA Sales module (Option B). This module handles pricing for sales and service processes, including service contracts. Pricing procedures determine how prices are calculated (e.g., base price, discounts), while conditions store the specific price values or rules (e.g., fixed rates, surcharges). These are configured in the Sales and Distribution (SD) component of SAP S/4HANA, which integrates with service management.

SAP CPO (A): This is not a recognized SAP module; it might be a typo (e.g., for SAP C/4HANA), but it's irrelevant here.

SAP Billing and Revenue Innovation Management (C): This is a separate solution for advanced billing scenarios, not the standard location for service contract pricing.

SAP Subscription Billing (D): This focuses on subscription-based models, not general service contract pricing in S/4HANA.

"Pricing procedures and conditions for service contracts are defined in SAP S/4HANA Sales, leveraging the SD pricing framework to manage contract-specific pricing."

Reveal Solution Next Question

QUESTION: 13

When using a configurable service product in the service contract, which condition type is used to reflect the price of the selected configuration?

VASE (Variant Price)
VA00 (Variant Price)
871 (Service Type (Abs.))
PSI1 (Price f. Srv. Cntr. Itm)

Answer(s): B

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, a configurable service product in a service contract uses variant configuration to allow customization (e.g., selecting specific service options). The pricing for the selected configuration is reflected using the condition type VA00 (Variant Price) (Option B).

VA00 is a standard condition type in SAP's pricing framework that adjusts the base price based on the chosen configuration variants. It is linked to the variant configuration profile and updates the contract item price dynamically.

VASE (A): This is not a standard SAP condition type; it seems to be a typo or misinterpretation.

871 (C): This is not a recognized condition type for configurable products in service contracts.

PSI1 (D): This might relate to service contract items but is not specific to configurable product pricing.

"The condition type VA00 (Variant Price) is used in service contracts with configurable products to reflect the price adjustments based on the selected configuration."

Reveal Solution Next Question

QUESTION: 14

To which of the following can you assign maintenance packages?
Note: There are 2 correct answers to this question.

A service technician
A work schedule
A task list
A maintenance strategy

Answer(s): C,D

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, maintenance packages define the intervals or cycles (e.g., every 6 months, 1,000 hours) at which maintenance activities are performed within a maintenance plan. They are assigned to:

Task list (C): Maintenance packages can be linked to operations in a task list to specify when each operation is due.

Maintenance strategy (D): A maintenance strategy groups multiple packages (e.g., time-based or performance-based cycles) and is assigned to a maintenance plan, which then applies the packages.

Service technician (A): Technicians are assigned to operations, not maintenance packages directly.

Work schedule (B): This is not a standard object in SAP for assigning maintenance packages.

"Maintenance packages are assigned to task lists and maintenance strategies to define the scheduling intervals for maintenance activities in a plan."

Reveal Solution Next Question

QUESTION: 15

How do you create billing document requests (BDRs) for service contracts?

Generate BDRs via report
Create BDRs in the Create Billing Document Requests app
Create BDRs as follow-up documents
Generate BDRs via Manage Billing Document Requests

Answer(s): C

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, billing document requests (BDRs) are intermediate documents used to prepare billing data from service transactions (e.g., service contracts, service orders) before generating final billing documents like invoices. For service contracts (scope item 3MO
- Service Contract Management), BDRs are created as part of the billing process to handle periodic or value-based billing. Let's evaluate each option based on the standard process:

A . Generate BDRs via report: While reports (e.g., custom ABAP reports or transaction VF04 for billing due list in on-premise systems) can be used to trigger billing in some scenarios, this is not the standard method for service contracts in SAP S/4HANA Cloud Private Edition. The service contract billing process relies on automated or app-based mechanisms rather than standalone reports. No specific standard report is documented for generating BDRs directly from service contracts.

B . Create BDRs in the Create Billing Document Requests app: There is no standard SAP Fiori app named "Create Billing Document Requests" in SAP S/4HANA Cloud Private Edition. The closest related app is "Create Billing Documents" (Fiori App ID F0796), but this app is used to generate final billing documents (e.g., invoices) from existing BDRs, not to create BDRs themselves. BDR creation happens upstream in the process, not via a dedicated creation app.

C . Create BDRs as follow-up documents: This is the correct method. In the standard service contract process, BDRs are created automatically as follow-up documents from the service contract based on the billing plan assigned to the contract items. The billing plan (e.g., periodic or milestone-based) defines when billing events occur, and the system generates BDRs (transaction type typically F2 or a custom type) when the billing date is reached. This process is triggered via the "Release for Billing" action in the "Manage Service Contracts" app (Fiori App ID Fiori App F2178) or through background jobs (e.g., job template "Service Contract Billing"). Once released, the BDRs are available for further processing into invoices, making this the standard and documented approach.

D . Generate BDRs via Manage Billing Document Requests: The "Manage Billing Document Requests" app (Fiori App ID F2179) is used to monitor, edit, and release existing BDRs for billing, not to generate them initially. This app allows users to review and correct BDRs before they are converted into final billing documents, but the creation of BDRs happens earlier in the process as follow-ups from the service contract, not within this app.

The creation of BDRs as follow-up documents aligns with SAP's service contract billing workflow, where the billing plan drives the generation of BDRs automatically or semi-automatically upon release. This process is tightly integrated with the service contract's configuration (e.g., billing plan type, item category settings) and ensures accurate billing for recurring or value/quantity-based services.

Extract from SAP Documentation: "Billing document requests (BDRs) for service contracts are created as follow-up documents based on the billing plan, triggered by the release action in the Manage Service Contracts app or via scheduled billing jobs." (SAP Help Portal, Service Contract Management - Billing Process, SAP S/4HANA Cloud Private Edition).

Reveal Solution Next Question

QUESTION: 16

What are examples of information contained in a maintenance item of a maintenance plan?
Note:
There are 3 correct answers to this question.

Call horizon
Object list
Service order type
Service contract item
Service interval

Answer(s): A,B,E

Explanation:

A maintenance item in a maintenance plan specifies details about the maintenance activity. The correct answers are:

Call horizon (A): Defines the lead time (as a percentage or days) before the planned date when the call object is generated.

Object list (B): Lists the technical objects (e.g., equipment, functional locations) subject to maintenance.

Service interval (E): Specifies the frequency or cycle (e.g., every 6 months) for the maintenance activity.

Service order type (C): This is defined at the maintenance plan level or call object, not the maintenance item.

Service contract item (D): This relates to contracts, not maintenance items directly.

"A maintenance item includes information such as the call horizon, object list, and service interval to define the scope and timing of maintenance activities."

Reveal Solution Next Question

SAP C_TS470_2412 Exam (page: 2) SAP Certified Associate - S/4HANA Cloud Private Edition, Service Updated on: 12-Feb-2026

QUESTION: 9

Explanation:

QUESTION: 10

Explanation:

QUESTION: 11

Explanation:

QUESTION: 12

Explanation:

QUESTION: 13

Explanation:

QUESTION: 14

Explanation:

QUESTION: 15

Explanation:

QUESTION: 16

Explanation:

SAP C_TS470_2412 Exam (page: 2)
SAP Certified Associate - S/4HANA Cloud Private Edition, Service
Updated on: 12-Feb-2026