SAP C_C4H410_21 Exam (page: 3)
SAP Certified Application Associate - Sales Cloud 2111
Updated on: 12-Feb-2026

Viewing Page 3 of 25

Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud?
Note: There are 3 correct Answers to this question.

  1. Phone call
  2. E-mail
  3. Quotation
  4. Visit
  5. Task

Answer(s): A,D,E



Which of the following settings are required to implement a multistep approval process for opportunities?
Note: There are 2 correct Answers to this question.

  1. Activate the approval process in the scoping questions.
  2. Create territories as recipient units for the approval notifications.
  3. Select a rule to determine the approver.
  4. Activate the workflows in the scoping questions.

Answer(s): A,D



You need to configure sales phases during fine-tuning, but the activity is in read-only mode.
What is the reason for this?

  1. The fine-tuning activity is NOT assigned to the user.
  2. The fine-tuning activity is NOT added to the project.
  3. The fine-tuning activity is NOT open for configuration.
  4. The fine-tuning activity has already been configured.

Answer(s): B



Based on which organizational elements can you define the distribution chain information in the product master?
Note: There are 2 correct Answers to this question.

  1. Distribution channel
  2. Plant
  3. Sales organization
  4. Sales unit

Answer(s): A,C



As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note; There are 3 correct Answers to this question.

  1. Usage statistics
  2. KPIs
  3. Key figures
  4. Speedometer
  5. Data sources

Answer(s): B,C,E



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MALAYSIA