A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians?Choose 2 answers
Answer(s): A,D
Reshuffle allows the dispatcher to automatically reschedule service appointments for a specific date range based on the current schedule and optimization rules1. In-day Optimization allows the dispatcher to optimize the schedule for a specific resource or territory based on real-time events such as cancellations or delays2.
1 https://help.salesforce.com/s/articleView?id=sf.fs_reshuffle.htm&type=5 2 https://help .salesforce.com/s/articleView?id=sf.fs_in_day_optimization.htm&type=5
Service appointments in a "cannot complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal containers defined that service appointments in a "cannot complete" status are unable to be rescheduled or unscheduled for history tracking purposes. Which two items should the consultant recommend to meet the requirement? Choose 2 answers
Answer(s): B,C
Pinned statuses prevent service appointments from being rescheduled or unscheduled by scheduling and optimization services3. Status transitions define the valid status changes for service appointments based on business rules.
3 https://help.salesforce.com/s/articleView?id=sf.fs_pinned_statuses.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_status_transitions.htm&type=5
Universal Containers (UC) has 140 service resources who handle 2,400 service appointments per day. How should UC define Service Territories to ensure a high quality of optimization and dispatcher experience?
Answer(s): D
Service Territories are used to group resources and service appointments based on geographic areas or other criteria. The recommended limit for service appointments per territory per day is 500 for optimal performance and user experience.
https://help.salesforce.com/s/articleView?id=sf.fs_territories.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_limits.htm&type=5
Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.What Price Book structure is recommended?
Answer(s): A
A custom Price Book allows different prices for the same products in different markets. A standard Price Book has the same prices for all markets. Pricing rules are not available for Field Service Lightning.
https://help.salesforce.com/s/articleView?id=sf.pricebook_custom.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.pricebook_standard.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_pricing.htm&type=5
A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked the service appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock.Where should the technician record this information?
Answer(s): C
The Products Consumed section on the Work Order allows the technician to record the products used and adjust the inventory levels of their van stock. The Product Item Transactions Related List on the Product Item shows the history of product movements, but does not allow recording new transactions. The Work Order Line Item associated with the completed Work Order shows the products required, but not the products used. The Product Request Line Item associated with the Product shows the products requested, but not the products consumed.
https://help.salesforce.com/s/articleView?id=sf.fs_products_consumed.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_product_item_transactions.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_work_order_line_items.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_product_request_line_items.htm&type=5
Share your comments for Salesforce FSL-201 exam with other users:
could you please re-upload this exam? thanks a lot!
great about shared quiz
goood helping
pay attention to questions. they are very tricky. i waould say about 80 to 85% of the questions are in this exam dump.
wish you would allow more free questions
great simulation
very g inood
q35 should be a
sap c_ts450_2021
nice questions
ecellent materil for unserstanding
good so far
this is way too informative
very helpfull
q.189 - answers are incorrect.
awesome job in getting these questions
i cant find aws certified practitioner clf-c01 exam in aws website but i found aws certified practitioner clf-c02 exam. can everyone please verify the difference between the two clf-c01 and clf-c02? thank you
grazie mille. i got a satisfactory mark in my exam test today because of this exam dumps. sorry for my english.
some of the answers are incorrect. need to be reviewed.
so far so good
i am really liking it
thanks good stuff
need dump c_tadm_23
next time i will write a full review
first time using this site
please sent me oracle 1z0-1105-22 pdf
very helpful
good info about oml
very useful to practice
this website is very helpful.
good content
so challenging
17 should be d ,for morequery its scale out
nice question