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Salesforce ADM-201 Exam (page: 15)
Salesforce Administration Essentials for New Admins
Updated on: 25-Dec-2025

Viewing Page 15 of 204
ADM-201 PDF 1013 Questions

What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?

  1. Auto Response Rules
  2. Assignment Rules
  3. Web-to-Lead
  4. Escalation Rules

Answer(s): C



When a Lead is converted, an Account, Contact and _______ record are created.

  1. Lead
  2. Case
  3. Campaign
  4. Opportunity

Answer(s): D



Queues can be made up of the following

  1. Users
  2. Public Groups
  3. Roles
  4. Profiles
  5. External Chatter Users

Answer(s): A,B,C



Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

  1. True
  2. False

Answer(s): A



The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

  1. Create 3 assignment rules
  2. Create 1 assignment rule with multiple criteria entries
  3. Create an assignment rule and 2 workflow rules
  4. Use workflow rules to accomplish this

Answer(s): B



Viewing Page 15 of 204



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Stephen 10/3/2023 6:24:00 PM

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