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Microsoft PL-900 Exam (page: 11)
Microsoft Power Platform Fundamentals
Updated on: 25-Dec-2025

Viewing Page 11 of 59
PL-900 PDF 351 Questions

HOTSPOT (Drag and Drop is not supported)
Your company wants to create a help desk system and implement Dynamics 365 Customer Service. The company has the following requirements:
-Provide an application to allow support team staff to chat live with a customer.
-Automatically import data from a Microsoft Excel spreadsheet once a day.
-Provide a chatbot that can assist customers who need support.

You need to determine which applications to use to meet the requirements.
Which applications should you use? To answer, select the appropriate options in the answer area.
Note: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:


Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents
A 10-step Guide to Excel Automation using Power Automate Desktop | by Utkarsh Shahdeo | Medium



You create a business rule on contact entity to enforce the requirement that users must enter either a telephone number, fax number, or an email when creating a new record. The company decides to remove fax number from the condition.
You need to update the business rule.
What are two ways of achieving the goal? Each correct answer presents a complete solution.
Note: Each correct selection is worth one point.

  1. Save a copy of the rule and change the condition. Deactivate and delete the original rule.
  2. Deactivate the business rule and change the condition.
  3. Take a snapshot of the business rule and change the condition.
  4. Change the condition and activate the change.

Answer(s): B,D


Reference:

https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-create-business-rule



HOTSPOT (Drag and Drop is not supported)
You are learning about Power Apps and how to use triggers.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

  1. See Explanation section for answer.

Answer(s): A

Explanation:



Box 1: connector
A connection is a proxy or a wrapper around an API that allows the underlying service to talk to Microsoft Power Automate, Microsoft Power Apps, and Azure Logic Apps. It provides a way for users to connect their accounts and use a set of pre-built actions and triggers to build their apps and workflows.
Power Automate offers connectors (apps/services like SharePoint, Outlook, /.) and most connectors offer prebuilt triggers that you can use to start your flows.

Box 2: solution
If you are creating an action to include as part of a solution that will be distributed, create it in the context of the solution. Go to Settings > Solutions and locate the unmanaged solution that this action will be part of.


Reference:

https://docs.microsoft.com/en-us/connectors/connectors https://docs.microsoft.com/en-us/powerapps/maker/data-platform/configure-actions



A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource. You need to recommend a solution for the coworker.
What should you recommend?

  1. Create a custom connector.
  2. Ask the outside source to send you the data once a week.
  3. Use Power Automate to connect to the database.
  4. Open a ticket with Microsoft and request a new connector.
  5. Use Microsoft Azure Service Bus.

Answer(s): A

Explanation:

There are 250 + predefined connectors that you can use in your PowerApps and in your Microsoft Flows. If you do not find any that suits your needs, you have the possibility to create a Custom Connector.
Note: A Custom Connector is a wrapper around a REST API (Logic Apps also supports SOAP APIs) that allows Logic Apps, Microsoft Flow, or PowerApps to communicate with that REST or SOAP API.


Reference:

https://carinaclaesson.com/2019/09/06/setting-up-a-custom-connector-from-an-openapi-file-and-utilizing-it-inpowerapps-and-flow/



A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  1. Create a canvas app.
  2. Implement the Virtual Agent.
  3. Build a Power Automate flow.
  4. Use the Common Data Model.

Answer(s): B,C

Explanation:

AI Builder can be used to perform Sentiment Analysis in a Power Automate Flow. So all you need for this problem is Virtual Agents to engage the customer and get their feedback and Power Automate to perform sentiment analysis and trigger appropriate actions.


Reference:

https://docs.microsoft.com/en-us/ai-builder/use-in-flow-overview



Viewing Page 11 of 59



Share your comments for Microsoft PL-900 exam with other users:

Jaro 12/18/2023 3:12:00 PM

i think in question 7 the first answer should be power bi portal (not power bi)
Anonymous


Amit 9/7/2023 12:53:00 AM

very detailed explanation !
HONG KONG


Whizzle 7/24/2023 6:19:00 AM

q26 should be b
Anonymous


Neela Para 1/8/2024 6:39:00 PM

really good and covers many areas explaining the answer.
NEW ZEALAND