Microsoft MB-500 Exam (page: 8)
Microsoft Dynamics 365: Finance and Operations Apps Developer
Updated on: 01-Aug-2025

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background
Munson's Pickles and Preserves Farm produces and sells jarred food goods. The organization has several production and warehouse locations across the United
States. Each location runs both production and warehousing operations. The company has three locations: East, Central, and West.
The company is upgrading its Dynamics AX 2009 system to Dynamics 365 Finance.

Current environment. General
Munson's Pickles and Preserves Farm plans to migrate customizations, data, and integration from its legacy system into Dynamics 365 finance and operations apps.
The Dynamics 365 finance and operations environment includes:
-multiple cloud-hosted development environments using Microsoft Visual Studio 2017
-a Microsoft Azure DevOps project for source control
-two tier 2 environments for user acceptance testing and staging, as well as production

Munson's Pickles and Preserves Farm is currently in the planning and development phase of the upgrade process. The company's internal development team needs additional development resources to address issues. The company already created a project that is set up to use a custom model named GPExtensions.

Current environment. Integrations
Munson's Pickles and Preserves Farm has a new integration for its freight processing information. The internal development team created the secure file transfer protocol (SFTP) site for the source information to be stored and the staging table to house the source information once the data is added to Dynamics 365 Finance. Information from the source will be transferred once a day from the source system and integrated with the target system. More than 10,000 records will be transferred over the integration. The company created an aggregate entity for the integration to minimize the amount of transmitted data.

Munson's Pickles and Preserves Farm has added a new integration for freight processing where all item weights, dimensions, and other factors will be configured in the external portal while planning the loads. Once the load is planned, it will be integrated into Dynamics 365 finance and operations apps for the freight invoice processing to occur.
No duplicate invoices or posting are associated with the freight invoice charges. The integration of this information from the source system is intended only for report creation and compilation purposes.

Current environment. Planned changes
Munson's Pickles and Preserves Farm wants to change inventory forms to fit its current needs. Any modifications or enhancements must follow the existing functionality for forms in Dynamics 365 Finance.

Requirements. Integrations
All data from integrations have the same format as an existing Dynamics 365 Finance apps field. All enhancements or customizations must use existing assets before creating new functionality.
Munson's Pickles and Preserves Farm wants to change its integration strategy to include real-time data from the freight processing source system. The inventory must update as it is sold from the system. That information will be updated in Dynamics 365 Finance.

The freight processing integration requires the use of an SFTP site to store XML files from the source system. The additional integration will use OData and must be transferred in real time.

A periodic batch job must:
-Pull data from the SFTP site.
-Import the data to a staging table used to hold the information from the source system.
-Map source data to the target table in Dynamics 365 Finance.

The imported Load ID field must be added to the Sales Order header for all processed orders. Additional requirements for integrations, including other integration strategies, may be necessary as the company grows. Existing tables must be changed to include the Load ID. The database will need to be synched before adding the Load ID field.

Requirements. Changes
Munson's Pickles and Preserves Farm must change the Inventory Status form to include more columns. It plans to create a table to enter the data for the Inventory Status form as a new data source. The company wants to add both the Product Name field and Batch ID field to this new table. The current form includes the item number, location, license plate, product inventory dimensions, and quantity.

The grid on the Inventory Status form must include the product name by using the item number and legal entity. The user interface must be created to include the new columns and the data must be available to add to the grid. The form must have only an Action Pane, a Navigation List, a List Style Grid, a Details Header, and a Details Tab in the design and include the Load ID field.
Munson's Pickles and Preserves Farm is currently in the process of adding the other required fields: one for Product Name and one for Batch ID. The new fields must be related to extended data types for the original fields on the existing data source for the Inventory Status form. Munson's Pickles and Preserves Farm plans to add the EcoResProductName and Batch ID data to the extended table for WHSTmpStatusChange. The fields on the table extension must be populated with data and visible on the Inventory Status form on insert.

Issues
-The internal development team has created the SFTP site connections, the staging table, and the batch jobs for the new integration for freight processing. The development team needs to map the source data to the target table and the data management workspace. The development team notices errors with mapping target fields in the data management workspace. The team needs another developer to configure the table extensions, class extensions, and form extensions that are required for the planned changes.
-The internal development team has issues adding the required fields to the Inventory Status standard form. The team needs another developer to configure the table extensions, class extensions, and form extensions that are required for the planned changes.
Hide Case Study

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the question button to return to the question.

Background
Wide World Importers sell office supplies, furniture, and fittings to their customers across the United States. The company has the following locations:

-a retail store in Seattle
-a warehouse in Seattle
-a customer support and call center in Atlanta
-a team of field workers that provide furniture installation services at customer sites.

Wide World Importers plans to implement Dynamics 365 Finance and Microsoft Azure cloud platform features.

Current environment
Customers may place orders by email, phone, or by using the company’s website. The company authorizes and processes credit card transactions by using a web-based application. Customer, inventory, supplier, and other master and transactional data is stored in a legacy database.

The company collects feedback from customers by phone or a form on the company’s website and maintains the data in a Microsoft Excel workbook.

Wide World Importers runs on-premises applications to manage payroll and workers compensation. The company has a set of Microsoft Power BI dashboards that present data from a reporting database.

The company creates a Lifecycle Services (LCS) implementation project and completes Dynamics 365 Finance onboarding.

The company maintains production, quality assurance (QA), development, user acceptance testing (UAT), and build environments.

Requirements

General
-You must configure a cloud-based Dynamics 365 Finance development environment and enable code extension that support updates.
-You must configure version control and a Build environment.
-You must migrate all legacy data to the new system.
-You must implement best practices for X++ coding, the data model, caching, and security.
-All new code must be unit tested in a development environment and then validated by the QA team before code is added to source control.

Business processes
-You must configure vendor trade agreements.
-Products must be shipped directly from suppliers to customers depending on customer location to save indirect costs.
-You must collect customer feedback on products shipped directly from vendors.
-You must deploy code to a UAT environment for testing before deploying code to production.
-You must validate all entries for the purchase order creation form.
-You must develop a web portal that allows customers to browse products, place orders, and check order status. Product data for the web portal must be integrated as periodic batches.

Business systems
-You must install and configure a third-party solution for credit card processing within Dynamics 365 Finance. The third-party company will provide a deployable package.
-The workers compensation application must be able to call an API to update worker compensation details in Dynamics 365 Finance.
-You must develop a process to import payroll journals into the system.
-You must configure the warehouse mobile device portal for warehouse operations.
-You must install a third-party solution to support web portal integration. The solution is supplied as a source code model file.

Vendor exclusion list
You must develop a new solution to maintain a Vendor exclusion list for each customer and item combination. The solution must meet the following requirements:

-Isolate all new vendor exclusion codes as a new assembly by creating a table named VendExclusions.
-Create an index for the table named PrimaryIdx that uses the following fields: CustAccount, ItemId, VendAccount.
-Ensure that users can open the Vendor Exclusion list report from the customer master form. The list must display the customer account, Item ID, and Vendor account fields.
-Implement the Excel integration for the Vendor Exclusion List form.
-Provide functionality to periodically export the Vendor exclusion list to prepare reports by using standard reporting capabilities of Dynamics 365 Unified Operations.
-Develop necessary security permissions to view and maintain the new Vendor exclusion list functionality and reporting. Users with maintain rights will be able create, update, and delete the exclusion list. Permissions must be assigned to security roles to match company security model.
-Maintain referential integrity with other tables.
-Users must be presented with a warning message before a direct delivery purchase order is created for a vendor in exclusion list.
-Sales managers must be alerted when a new exclusion record is added to the system.

Security
-You must implement the record level audit feature to identify the users who created the record.
-Grant specific users rights to maintain the vendor exclusion list by using Excel.
-You must implement validation to check whether a proposed direct delivery purchase order vendor is on the exclusion list for the customer and product combination.

Issues
User1 is not able to access many features in the system. You must provide User1 administrator rights.
A sales manager suspects a data-related issue in the vendor exclusion list. User1 must identify the user who created the referenced exclusion records.
Developer2 joins the company and does not have access to a development environment or source control. User2 reports performance issues when they generate direct delivery purchase orders after current updates are applied.
User2 reports that they cannot access new functionality and reports.
Hide Case Study

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the question button to return to the question.

Background
Wide World Importers sell office supplies, furniture, and fittings to their customers across the United States. The company has the following locations:

-a retail store in Seattle
-a warehouse in Seattle
-a customer support and call center in Atlanta
-a team of field workers that provide furniture installation services at customer sites.

Wide World Importers plans to implement Dynamics 365 Finance and Microsoft Azure cloud platform features.

Current environment
Customers may place orders by email, phone, or by using the company’s website. The company authorizes and processes credit card transactions by using a web-based application. Customer, inventory, supplier, and other master and transactional data is stored in a legacy database.

The company collects feedback from customers by phone or a form on the company’s website and maintains the data in a Microsoft Excel workbook.

Wide World Importers runs on-premises applications to manage payroll and workers compensation. The company has a set of Microsoft Power BI dashboards that present data from a reporting database.

The company creates a Lifecycle Services (LCS) implementation project and completes Dynamics 365 Finance onboarding.

The company maintains production, quality assurance (QA), development, user acceptance testing (UAT), and build environments.

Requirements

General
-You must configure a cloud-based Dynamics 365 Finance development environment and enable code extension that support updates.
-You must configure version control and a Build environment.
-You must migrate all legacy data to the new system.
-You must implement best practices for X++ coding, the data model, caching, and security.
-All new code must be unit tested in a development environment and then validated by the QA team before code is added to source control.

Business processes
-You must configure vendor trade agreements.
-Products must be shipped directly from suppliers to customers depending on customer location to save indirect costs.
-You must collect customer feedback on products shipped directly from vendors.
-You must deploy code to a UAT environment for testing before deploying code to production.
-You must validate all entries for the purchase order creation form.
-You must develop a web portal that allows customers to browse products, place orders, and check order status. Product data for the web portal must be integrated as periodic batches.

Business systems
-You must install and configure a third-party solution for credit card processing within Dynamics 365 Finance. The third-party company will provide a deployable package.
-The workers compensation application must be able to call an API to update worker compensation details in Dynamics 365 Finance.
-You must develop a process to import payroll journals into the system.
-You must configure the warehouse mobile device portal for warehouse operations.
-You must install a third-party solution to support web portal integration. The solution is supplied as a source code model file.

Vendor exclusion list
You must develop a new solution to maintain a Vendor exclusion list for each customer and item combination. The solution must meet the following requirements:

-Isolate all new vendor exclusion codes as a new assembly by creating a table named VendExclusions.
-Create an index for the table named PrimaryIdx that uses the following fields: CustAccount, ItemId, VendAccount.
-Ensure that users can open the Vendor Exclusion list report from the customer master form. The list must display the customer account, Item ID, and Vendor account fields.
-Implement the Excel integration for the Vendor Exclusion List form.
-Provide functionality to periodically export the Vendor exclusion list to prepare reports by using standard reporting capabilities of Dynamics 365 Unified Operations.
-Develop necessary security permissions to view and maintain the new Vendor exclusion list functionality and reporting. Users with maintain rights will be able create, update, and delete the exclusion list. Permissions must be assigned to security roles to match company security model.
-Maintain referential integrity with other tables.
-Users must be presented with a warning message before a direct delivery purchase order is created for a vendor in exclusion list.
-Sales managers must be alerted when a new exclusion record is added to the system.

Security
-You must implement the record level audit feature to identify the users who created the record.
-Grant specific users rights to maintain the vendor exclusion list by using Excel.
-You must implement validation to check whether a proposed direct delivery purchase order vendor is on the exclusion list for the customer and product combination.

Issues
User1 is not able to access many features in the system. You must provide User1 administrator rights.
A sales manager suspects a data-related issue in the vendor exclusion list. User1 must identify the user who created the referenced exclusion records.
Developer2 joins the company and does not have access to a development environment or source control. User2 reports performance issues when they generate direct delivery purchase orders after current updates are applied.
User2 reports that they cannot access new functionality and reports.
Hide Case Study

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the question button to return to the question.

Background
Wide World Importers sell office supplies, furniture, and fittings to their customers across the United States. The company has the following locations:

-a retail store in Seattle
-a warehouse in Seattle
-a customer support and call center in Atlanta
-a team of field workers that provide furniture installation services at customer sites.

Wide World Importers plans to implement Dynamics 365 Finance and Microsoft Azure cloud platform features.

Current environment
Customers may place orders by email, phone, or by using the company’s website. The company authorizes and processes credit card transactions by using a web-based application. Customer, inventory, supplier, and other master and transactional data is stored in a legacy database.

The company collects feedback from customers by phone or a form on the company’s website and maintains the data in a Microsoft Excel workbook.

Wide World Importers runs on-premises applications to manage payroll and workers compensation. The company has a set of Microsoft Power BI dashboards that present data from a reporting database.

The company creates a Lifecycle Services (LCS) implementation project and completes Dynamics 365 Finance onboarding.

The company maintains production, quality assurance (QA), development, user acceptance testing (UAT), and build environments.

Requirements

General
-You must configure a cloud-based Dynamics 365 Finance development environment and enable code extension that support updates.
-You must configure version control and a Build environment.
-You must migrate all legacy data to the new system.
-You must implement best practices for X++ coding, the data model, caching, and security.
-All new code must be unit tested in a development environment and then validated by the QA team before code is added to source control.

Business processes
-You must configure vendor trade agreements.
-Products must be shipped directly from suppliers to customers depending on customer location to save indirect costs.
-You must collect customer feedback on products shipped directly from vendors.
-You must deploy code to a UAT environment for testing before deploying code to production.
-You must validate all entries for the purchase order creation form.
-You must develop a web portal that allows customers to browse products, place orders, and check order status. Product data for the web portal must be integrated as periodic batches.

Business systems
-You must install and configure a third-party solution for credit card processing within Dynamics 365 Finance. The third-party company will provide a deployable package.
-The workers compensation application must be able to call an API to update worker compensation details in Dynamics 365 Finance.
-You must develop a process to import payroll journals into the system.
-You must configure the warehouse mobile device portal for warehouse operations.
-You must install a third-party solution to support web portal integration. The solution is supplied as a source code model file.

Vendor exclusion list
You must develop a new solution to maintain a Vendor exclusion list for each customer and item combination. The solution must meet the following requirements:

-Isolate all new vendor exclusion codes as a new assembly by creating a table named VendExclusions.
-Create an index for the table named PrimaryIdx that uses the following fields: CustAccount, ItemId, VendAccount.
-Ensure that users can open the Vendor Exclusion list report from the customer master form. The list must display the customer account, Item ID, and Vendor account fields.
-Implement the Excel integration for the Vendor Exclusion List form.
-Provide functionality to periodically export the Vendor exclusion list to prepare reports by using standard reporting capabilities of Dynamics 365 Unified Operations.
-Develop necessary security permissions to view and maintain the new Vendor exclusion list functionality and reporting. Users with maintain rights will be able create, update, and delete the exclusion list. Permissions must be assigned to security roles to match company security model.
-Maintain referential integrity with other tables.
-Users must be presented with a warning message before a direct delivery purchase order is created for a vendor in exclusion list.
-Sales managers must be alerted when a new exclusion record is added to the system.

Security
-You must implement the record level audit feature to identify the users who created the record.
-Grant specific users rights to maintain the vendor exclusion list by using Excel.
-You must implement validation to check whether a proposed direct delivery purchase order vendor is on the exclusion list for the customer and product combination.

Issues
User1 is not able to access many features in the system. You must provide User1 administrator rights.
A sales manager suspects a data-related issue in the vendor exclusion list. User1 must identify the user who created the referenced exclusion records.
Developer2 joins the company and does not have access to a development environment or source control. User2 reports performance issues when they generate direct delivery purchase orders after current updates are applied.
User2 reports that they cannot access new functionality and reports.
Hide Case Study

Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the question button to return to the question.

Background
Wide World Importers sell office supplies, furniture, and fittings to their customers across the United States. The company has the following locations:

-a retail store in Seattle
-a warehouse in Seattle
-a customer support and call center in Atlanta
-a team of field workers that provide furniture installation services at customer sites.

Wide World Importers plans to implement Dynamics 365 Finance and Microsoft Azure cloud platform features.

Current environment
Customers may place orders by email, phone, or by using the company’s website. The company authorizes and processes credit card transactions by using a web-based application. Customer, inventory, supplier, and other master and transactional data is stored in a legacy database.

The company collects feedback from customers by phone or a form on the company’s website and maintains the data in a Microsoft Excel workbook.

Wide World Importers runs on-premises applications to manage payroll and workers compensation. The company has a set of Microsoft Power BI dashboards that present data from a reporting database.

The company creates a Lifecycle Services (LCS) implementation project and completes Dynamics 365 Finance onboarding.

The company maintains production, quality assurance (QA), development, user acceptance testing (UAT), and build environments.

Requirements

General
-You must configure a cloud-based Dynamics 365 Finance development environment and enable code extension that support updates.
-You must configure version control and a Build environment.
-You must migrate all legacy data to the new system.
-You must implement best practices for X++ coding, the data model, caching, and security.
-All new code must be unit tested in a development environment and then validated by the QA team before code is added to source control.

Business processes
-You must configure vendor trade agreements.
-Products must be shipped directly from suppliers to customers depending on customer location to save indirect costs.
-You must collect customer feedback on products shipped directly from vendors.
-You must deploy code to a UAT environment for testing before deploying code to production.
-You must validate all entries for the purchase order creation form.
-You must develop a web portal that allows customers to browse products, place orders, and check order status. Product data for the web portal must be integrated as periodic batches.

Business systems
-You must install and configure a third-party solution for credit card processing within Dynamics 365 Finance. The third-party company will provide a deployable package.
-The workers compensation application must be able to call an API to update worker compensation details in Dynamics 365 Finance.
-You must develop a process to import payroll journals into the system.
-You must configure the warehouse mobile device portal for warehouse operations.
-You must install a third-party solution to support web portal integration. The solution is supplied as a source code model file.

Vendor exclusion list
You must develop a new solution to maintain a Vendor exclusion list for each customer and item combination. The solution must meet the following requirements:

-Isolate all new vendor exclusion codes as a new assembly by creating a table named VendExclusions.
-Create an index for the table named PrimaryIdx that uses the following fields: CustAccount, ItemId, VendAccount.
-Ensure that users can open the Vendor Exclusion list report from the customer master form. The list must display the customer account, Item ID, and Vendor account fields.
-Implement the Excel integration for the Vendor Exclusion List form.
-Provide functionality to periodically export the Vendor exclusion list to prepare reports by using standard reporting capabilities of Dynamics 365 Unified Operations.
-Develop necessary security permissions to view and maintain the new Vendor exclusion list functionality and reporting. Users with maintain rights will be able create, update, and delete the exclusion list. Permissions must be assigned to security roles to match company security model.
-Maintain referential integrity with other tables.
-Users must be presented with a warning message before a direct delivery purchase order is created for a vendor in exclusion list.
-Sales managers must be alerted when a new exclusion record is added to the system.

Security
-You must implement the record level audit feature to identify the users who created the record.
-Grant specific users rights to maintain the vendor exclusion list by using Excel.
-You must implement validation to check whether a proposed direct delivery purchase order vendor is on the exclusion list for the customer and product combination.

Issues
User1 is not able to access many features in the system. You must provide User1 administrator rights.
A sales manager suspects a data-related issue in the vendor exclusion list. User1 must identify the user who created the referenced exclusion records.
Developer2 joins the company and does not have access to a development environment or source control. User2 reports performance issues when they generate direct delivery purchase orders after current updates are applied.
User2 reports that they cannot access new functionality and reports.
Hide Case Study