Microsoft MB-335 Exam (page: 2)
Microsoft Dynamics 365 Supply Chain Management Functional Consultant Expert
Updated on: 12-Feb-2026

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adatum Corporation is a multi-entity corporation located in Seattle, Washington in the United States. The company is a leading producer of specialty cakes and cookies. The company also manufactures specialty chocolates that use ethically sourced ingredients from around the world. The company plans to launch a new product line of organic chocolates later this year.

Adatum plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain Management to manage financials, inventory, end manufacturing capabilities across the entire organization,

Current environment. Distribution

Manufactured products are stored at the distribution warehouses until they are shipped to customers. Individually branded pre-packaged cake and cookie mixes are supplied to specialty cafés and restaurants. The mixes are shipped directly to the cafés and restaurants from the production factories. The company maintains a fleet of trucks and also subcontracts shipments between the factories and warehouses to outside vendors.

Current environment. Production

The mixes and specialty chocolates are based on standard recipes that use precise ingredient ratios. There are strict rules around ingredient substitutions.
All mixes use one of three base recipes as their foundation: BaseA, BaseB, and BaseC. Additional ingredients, spices, and flavorings are then added to make the final product. BaseA and BaseB are made in large batches and stored until they are used in the other mixes. Mixes with BaseA have a shelf life of six months due to the type of flour it uses. Specialty chocolates are manufactured only during the holiday season. Specialty desserts are offered during the holiday season. This year, customers may specify additional icing colors and cake layers when placing orders. Depending on the popularity of two of the new colors, they may be offered the next year.
Cocoa oil that is extracted during the production of some of the specialty chocolates is used in the BaseB foundation mix.

Cleaning and setup of machinery between products has been causing delays in production. Prices of raw ingredients such as sugar can fluctuate greatly depending on seasonal and worldwide demand.
To property record profitability, all raw materials use the first in, first out (FIFO) costing method, while finished products are recorded at standard costs,
Large fluctuations have been occurring at month end in costs reported due to the inability to track production runs that span from month-to-month.
Leftover flour and sugar from production runs are collected, packaged, and donated to local food banks if the amount is too small to use in other runs.

Requirements. Production

To maintain Adatum's certification as a manufacturer of ethically sourced ingredients, the traceability of every ingredient in all products to their source must be tracked.
All products must be randomly tested for adherence to quality standards for ingredient makeup and weight. Similar recipes must be able to be produced in succession to limit machinery cleaning and setup times. All costs must be tracked for each production run and be able to be reconciled at the end of the monthly accounting cycle, including any work in process (WIP) costs and donations. The organic chocolate line must be set up. The ingredients cannot be mixed with non-organic ingredients in inventory.

Requirements. Warehouse

Mixes are generally stored and sold in 16-ounce bags. Some quantities are sold and distributed in 5, 10, and 20-gallon containers to large restaurants.
Each mix has a single unique item number and is tracked per batch produced. Specialty chocolate products must be stored in climate-controlled areas of the warehouse.

Issues

QA TesterA discovers during a random test that the batch of a mix does not contain the necessary amount of IngredientB.
VendorZ, who transports finished goods from PlantA to WarehouseB, is consistently late picking up product. Operator must consolidate partial mix batch group runs into saleable package quantities.
UserB must set up the mix items,
UserC learns that mixes containing BaseA have been stamped with a batch date from the flour vendor and is not being calculated from the mix manufacturing date. The mixes from the past month that might be impacted need to be identified and the calculation needs to be corrected. UserD must update the costs of finished goods. Accounting wants labor calculated in WIP based on how much time an individual spends performing the operation, as well as the finished goods to post to a specific different ledger account.
UserE must set up and maintain the cost of sugar.
UserF must decrease downtime for the machinery.
UserG must plan the specialty desserts for the current holiday season.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adatum Corporation is a multi-entity corporation located in Seattle, Washington in the United States. The company is a leading producer of specialty cakes and cookies. The company also manufactures specialty chocolates that use ethically sourced ingredients from around the world. The company plans to launch a new product line of organic chocolates later this year.

Adatum plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain Management to manage financials, inventory, end manufacturing capabilities across the entire organization,

Current environment. Distribution

Manufactured products are stored at the distribution warehouses until they are shipped to customers. Individually branded pre-packaged cake and cookie mixes are supplied to specialty cafés and restaurants. The mixes are shipped directly to the cafés and restaurants from the production factories. The company maintains a fleet of trucks and also subcontracts shipments between the factories and warehouses to outside vendors.

Current environment. Production

The mixes and specialty chocolates are based on standard recipes that use precise ingredient ratios. There are strict rules around ingredient substitutions.
All mixes use one of three base recipes as their foundation: BaseA, BaseB, and BaseC. Additional ingredients, spices, and flavorings are then added to make the final product. BaseA and BaseB are made in large batches and stored until they are used in the other mixes. Mixes with BaseA have a shelf life of six months due to the type of flour it uses. Specialty chocolates are manufactured only during the holiday season. Specialty desserts are offered during the holiday season. This year, customers may specify additional icing colors and cake layers when placing orders. Depending on the popularity of two of the new colors, they may be offered the next year.
Cocoa oil that is extracted during the production of some of the specialty chocolates is used in the BaseB foundation mix.

Cleaning and setup of machinery between products has been causing delays in production. Prices of raw ingredients such as sugar can fluctuate greatly depending on seasonal and worldwide demand.
To property record profitability, all raw materials use the first in, first out (FIFO) costing method, while finished products are recorded at standard costs,
Large fluctuations have been occurring at month end in costs reported due to the inability to track production runs that span from month-to-month.
Leftover flour and sugar from production runs are collected, packaged, and donated to local food banks if the amount is too small to use in other runs.

Requirements. Production

To maintain Adatum's certification as a manufacturer of ethically sourced ingredients, the traceability of every ingredient in all products to their source must be tracked.
All products must be randomly tested for adherence to quality standards for ingredient makeup and weight. Similar recipes must be able to be produced in succession to limit machinery cleaning and setup times. All costs must be tracked for each production run and be able to be reconciled at the end of the monthly accounting cycle, including any work in process (WIP) costs and donations. The organic chocolate line must be set up. The ingredients cannot be mixed with non-organic ingredients in inventory.

Requirements. Warehouse

Mixes are generally stored and sold in 16-ounce bags. Some quantities are sold and distributed in 5, 10, and 20-gallon containers to large restaurants.
Each mix has a single unique item number and is tracked per batch produced. Specialty chocolate products must be stored in climate-controlled areas of the warehouse.

Issues

QA TesterA discovers during a random test that the batch of a mix does not contain the necessary amount of IngredientB.
VendorZ, who transports finished goods from PlantA to WarehouseB, is consistently late picking up product. Operator must consolidate partial mix batch group runs into saleable package quantities.
UserB must set up the mix items,
UserC learns that mixes containing BaseA have been stamped with a batch date from the flour vendor and is not being calculated from the mix manufacturing date. The mixes from the past month that might be impacted need to be identified and the calculation needs to be corrected. UserD must update the costs of finished goods. Accounting wants labor calculated in WIP based on how much time an individual spends performing the operation, as well as the finished goods to post to a specific different ledger account.
UserE must set up and maintain the cost of sugar.
UserF must decrease downtime for the machinery.
UserG must plan the specialty desserts for the current holiday season.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adatum Corporation is a multi-entity corporation located in Seattle, Washington in the United States. The company is a leading producer of specialty cakes and cookies. The company also manufactures specialty chocolates that use ethically sourced ingredients from around the world. The company plans to launch a new product line of organic chocolates later this year.

Adatum plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain Management to manage financials, inventory, end manufacturing capabilities across the entire organization,

Current environment. Distribution

Manufactured products are stored at the distribution warehouses until they are shipped to customers. Individually branded pre-packaged cake and cookie mixes are supplied to specialty cafés and restaurants. The mixes are shipped directly to the cafés and restaurants from the production factories. The company maintains a fleet of trucks and also subcontracts shipments between the factories and warehouses to outside vendors.

Current environment. Production

The mixes and specialty chocolates are based on standard recipes that use precise ingredient ratios. There are strict rules around ingredient substitutions.
All mixes use one of three base recipes as their foundation: BaseA, BaseB, and BaseC. Additional ingredients, spices, and flavorings are then added to make the final product. BaseA and BaseB are made in large batches and stored until they are used in the other mixes. Mixes with BaseA have a shelf life of six months due to the type of flour it uses. Specialty chocolates are manufactured only during the holiday season. Specialty desserts are offered during the holiday season. This year, customers may specify additional icing colors and cake layers when placing orders. Depending on the popularity of two of the new colors, they may be offered the next year.
Cocoa oil that is extracted during the production of some of the specialty chocolates is used in the BaseB foundation mix.

Cleaning and setup of machinery between products has been causing delays in production. Prices of raw ingredients such as sugar can fluctuate greatly depending on seasonal and worldwide demand.
To property record profitability, all raw materials use the first in, first out (FIFO) costing method, while finished products are recorded at standard costs,
Large fluctuations have been occurring at month end in costs reported due to the inability to track production runs that span from month-to-month.
Leftover flour and sugar from production runs are collected, packaged, and donated to local food banks if the amount is too small to use in other runs.

Requirements. Production

To maintain Adatum's certification as a manufacturer of ethically sourced ingredients, the traceability of every ingredient in all products to their source must be tracked.
All products must be randomly tested for adherence to quality standards for ingredient makeup and weight. Similar recipes must be able to be produced in succession to limit machinery cleaning and setup times. All costs must be tracked for each production run and be able to be reconciled at the end of the monthly accounting cycle, including any work in process (WIP) costs and donations. The organic chocolate line must be set up. The ingredients cannot be mixed with non-organic ingredients in inventory.

Requirements. Warehouse

Mixes are generally stored and sold in 16-ounce bags. Some quantities are sold and distributed in 5, 10, and 20-gallon containers to large restaurants.
Each mix has a single unique item number and is tracked per batch produced. Specialty chocolate products must be stored in climate-controlled areas of the warehouse.

Issues

QA TesterA discovers during a random test that the batch of a mix does not contain the necessary amount of IngredientB.
VendorZ, who transports finished goods from PlantA to WarehouseB, is consistently late picking up product. Operator must consolidate partial mix batch group runs into saleable package quantities.
UserB must set up the mix items,
UserC learns that mixes containing BaseA have been stamped with a batch date from the flour vendor and is not being calculated from the mix manufacturing date. The mixes from the past month that might be impacted need to be identified and the calculation needs to be corrected. UserD must update the costs of finished goods. Accounting wants labor calculated in WIP based on how much time an individual spends performing the operation, as well as the finished goods to post to a specific different ledger account.
UserE must set up and maintain the cost of sugar.
UserF must decrease downtime for the machinery.
UserG must plan the specialty desserts for the current holiday season.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adventure Works Cycles is a high-end bicycle manufacturer in North America. Their standard model bicycles are available year-round. Limited-edition bicycle models are released several times a year to boutique retailers domestically.

Adventure Works has had the most success with their limited-edition bicycles. These bicycles have high margins, are in high demand, and have a strong following with the younger generation biking community.

Current environment. General

Adventure Works expects to triple their manufacturing capabilities in the next few years due to increasing demand. The company plans to invest in Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and the Power Platform products to migrate from a custom-built enterprise resource planning (ERP) solution and Microsoft Excel worksheets.

Adventure Works sells only to the United States and Canada. Despite their limited market, they cannot keep up with current demand. Over time, they want to expand their market to remain profitable.

Adventure Works has no capabilities or budget to undertake any development beyond Excel formula-level tasks.

Current environment. Bicycle manufacturing

Bicycle models are measured and reported against how well a single model performs as a sum of all the variations of that model. For example, the Street Kid YOLO model sold 25,000 units in 2019 across all variations of the product, but the Purple Female frame made up 30 percent of that model's sales. The Street Kid YOLO models sell in different volumes depending on the market. The creation of production orders for bicycles occurs monthly and is based on historical sales. Each part of a bicycle's assembly occurs at a different station in the Adventure Works production facility. A piece of paper that has eight sections accompanies a bicycle throughout the manufacturing process. As each step is completed, the respective section is completed and signed off by a production worker.

The completed paper is used in the put-away process by the warehouse workers.

Current environment. Financials

The standard model and limited-edition bicycle teams are separate operating units within the manufacturing division. Financials are tracked and reported separately even though they are produced and sold in the same sales channels.
Updates to the standard model bicycle models are created when a part for a bicycle becomes unavailable.
This can change the cost of the product.
An updated model of a bicycle with new parts will be maintained as a new item and have a new price. However, it will look like the exact same product to retailers and distributors.

Current environment. Manufacturing process

The bicycle manufacturing process is shown in the following graphic:



Current environment. Limited-edition bicycle process

The limited-edition bicycles are made up of an Adventure Works custom frame with all other parts created by local artists and manufacturers.

Each bicycle has a unique set of new items that make up the bill of materials (BOM) because all parts are created to specification.
A single pilot limited-edition bicycle is created as a proof of concept. Adventure Works occasionally reuses components from existing bicycles, but most limited-edition bicycles are made of handcrafted components designed to specifications. Each limited-edition bicycle is built, and hand signed by a single Adventure Works artisan. Sales price must be auto calculated after the cost price is derived. Before creating the proof of concept limited-edition bicycle, the approximate sales price needs to be determined through a cost-plus 20 percent calculation.
All items except for the frame in the prototype process are considered finished items and can be sold individually.
The frame items require modifications in accordance with the manufacturing process as well as painting. Each Adventure Works limited-edition bicycle artisan is scheduled to create a specific number of bicycles in a production run that must be completed by a certain date.
Limited-edition bicycle artisans work exclusively on a given run of limited-edition bicycles and are not able to work on other tasks.

Current environment. Limited-edition bicycle BOM assembly process

The prototype process for the limited-edition bicycles is shown in the following graphic:

Requirements. General

Adventure Works will consist of three legal entities: the primary legal entity of the United States (AWUS), sales in Canada (AWCA), and an international expansion (AWIN).
AWIN must be able to sell only standard model bicycles.
AWUS and AWCA must be able to sell both standard model and limited-edition bicycles. Warehouse workers must use the Warehouse Management mobile application to manage all inventory inbound and outbound from the warehouse.

Requirements. Bicycle manufacturing

The handlebars, back wheels, and front wheels must not change for any of the bicycle model configurations. Standard model bicycle production scheduling must be configured to start as soon as possible. Bicycle components must be automatically reserved when the item is released to the production floor. Standard model bicycle production must be automatically created on a predefined schedule. As soon as bicycles are completed, they must be available to fulfill the backlog of orders. Limited-edition bicycle production must be configured to meet the end date for when the bicycles must be completed.
Production orders need to track financials by standard model or limited-edition bicycle manufacturing teams. The system must log the immediate consumption of BOMs for traceability.
All inventory is warehouse enabled.
Finished goods are reported as finished by the warehouse worker who picks up the finished product from the packaging area.
Finished products must automatically have put-away work completed for them.

Requirements. New limited-edition bicycle process

Adventure Works is creating a new, limited-edition bicycle to commemorate the company's tenth anniversary. The limited-edition bicycle will be designed for charity events and be produced for the summer season.

The bicycle must be available in men's, women's, and unisex frame styles. It will be painted in one of 50 hand-painted designs representing the charity of the customer's choosing.
A limited run of 100 bicycles must be created.
The limited-edition bicycles must use the same production process as the standard model bicycles. The limited-edition bicycles must use the same parts used for previous limited-edition bicycles, except for the unique paint colors.
Frames must be painted in-house.
Five painting options are available only in the unisex frame style.

Requirements. New limited-edition bicycle orders

Customers must be able to place sales orders for the item in the chosen frame configuration, including style and color.
When an order for the new limited-edition bicycle is created, payment must be provided. An approval for an order must exist for the order to be processed Upon approval of an order, production must start immediately and not require re-entry of data.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adventure Works Cycles is a high-end bicycle manufacturer in North America. Their standard model bicycles are available year-round. Limited-edition bicycle models are released several times a year to boutique retailers domestically.

Adventure Works has had the most success with their limited-edition bicycles. These bicycles have high margins, are in high demand, and have a strong following with the younger generation biking community.

Current environment. General

Adventure Works expects to triple their manufacturing capabilities in the next few years due to increasing demand. The company plans to invest in Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and the Power Platform products to migrate from a custom-built enterprise resource planning (ERP) solution and Microsoft Excel worksheets.

Adventure Works sells only to the United States and Canada. Despite their limited market, they cannot keep up with current demand. Over time, they want to expand their market to remain profitable.

Adventure Works has no capabilities or budget to undertake any development beyond Excel formula-level tasks.

Current environment. Bicycle manufacturing

Bicycle models are measured and reported against how well a single model performs as a sum of all the variations of that model. For example, the Street Kid YOLO model sold 25,000 units in 2019 across all variations of the product, but the Purple Female frame made up 30 percent of that model's sales. The Street Kid YOLO models sell in different volumes depending on the market. The creation of production orders for bicycles occurs monthly and is based on historical sales. Each part of a bicycle's assembly occurs at a different station in the Adventure Works production facility. A piece of paper that has eight sections accompanies a bicycle throughout the manufacturing process. As each step is completed, the respective section is completed and signed off by a production worker.

The completed paper is used in the put-away process by the warehouse workers.

Current environment. Financials

The standard model and limited-edition bicycle teams are separate operating units within the manufacturing division. Financials are tracked and reported separately even though they are produced and sold in the same sales channels.
Updates to the standard model bicycle models are created when a part for a bicycle becomes unavailable.
This can change the cost of the product.
An updated model of a bicycle with new parts will be maintained as a new item and have a new price. However, it will look like the exact same product to retailers and distributors.

Current environment. Manufacturing process

The bicycle manufacturing process is shown in the following graphic:



Current environment. Limited-edition bicycle process

The limited-edition bicycles are made up of an Adventure Works custom frame with all other parts created by local artists and manufacturers.

Each bicycle has a unique set of new items that make up the bill of materials (BOM) because all parts are created to specification.
A single pilot limited-edition bicycle is created as a proof of concept. Adventure Works occasionally reuses components from existing bicycles, but most limited-edition bicycles are made of handcrafted components designed to specifications. Each limited-edition bicycle is built, and hand signed by a single Adventure Works artisan. Sales price must be auto calculated after the cost price is derived. Before creating the proof of concept limited-edition bicycle, the approximate sales price needs to be determined through a cost-plus 20 percent calculation.
All items except for the frame in the prototype process are considered finished items and can be sold individually.
The frame items require modifications in accordance with the manufacturing process as well as painting. Each Adventure Works limited-edition bicycle artisan is scheduled to create a specific number of bicycles in a production run that must be completed by a certain date.
Limited-edition bicycle artisans work exclusively on a given run of limited-edition bicycles and are not able to work on other tasks.

Current environment. Limited-edition bicycle BOM assembly process

The prototype process for the limited-edition bicycles is shown in the following graphic:

Requirements. General

Adventure Works will consist of three legal entities: the primary legal entity of the United States (AWUS), sales in Canada (AWCA), and an international expansion (AWIN).
AWIN must be able to sell only standard model bicycles.
AWUS and AWCA must be able to sell both standard model and limited-edition bicycles. Warehouse workers must use the Warehouse Management mobile application to manage all inventory inbound and outbound from the warehouse.

Requirements. Bicycle manufacturing

The handlebars, back wheels, and front wheels must not change for any of the bicycle model configurations. Standard model bicycle production scheduling must be configured to start as soon as possible. Bicycle components must be automatically reserved when the item is released to the production floor. Standard model bicycle production must be automatically created on a predefined schedule. As soon as bicycles are completed, they must be available to fulfill the backlog of orders. Limited-edition bicycle production must be configured to meet the end date for when the bicycles must be completed.
Production orders need to track financials by standard model or limited-edition bicycle manufacturing teams. The system must log the immediate consumption of BOMs for traceability.
All inventory is warehouse enabled.
Finished goods are reported as finished by the warehouse worker who picks up the finished product from the packaging area.
Finished products must automatically have put-away work completed for them.

Requirements. New limited-edition bicycle process

Adventure Works is creating a new, limited-edition bicycle to commemorate the company's tenth anniversary. The limited-edition bicycle will be designed for charity events and be produced for the summer season.

The bicycle must be available in men's, women's, and unisex frame styles. It will be painted in one of 50 hand-painted designs representing the charity of the customer's choosing.
A limited run of 100 bicycles must be created.
The limited-edition bicycles must use the same production process as the standard model bicycles. The limited-edition bicycles must use the same parts used for previous limited-edition bicycles, except for the unique paint colors.
Frames must be painted in-house.
Five painting options are available only in the unisex frame style.

Requirements. New limited-edition bicycle orders

Customers must be able to place sales orders for the item in the chosen frame configuration, including style and color.
When an order for the new limited-edition bicycle is created, payment must be provided. An approval for an order must exist for the order to be processed Upon approval of an order, production must start immediately and not require re-entry of data.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adventure Works Cycles is a high-end bicycle manufacturer in North America. Their standard model bicycles are available year-round. Limited-edition bicycle models are released several times a year to boutique retailers domestically.

Adventure Works has had the most success with their limited-edition bicycles. These bicycles have high margins, are in high demand, and have a strong following with the younger generation biking community.

Current environment. General

Adventure Works expects to triple their manufacturing capabilities in the next few years due to increasing demand. The company plans to invest in Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and the Power Platform products to migrate from a custom-built enterprise resource planning (ERP) solution and Microsoft Excel worksheets.

Adventure Works sells only to the United States and Canada. Despite their limited market, they cannot keep up with current demand. Over time, they want to expand their market to remain profitable.

Adventure Works has no capabilities or budget to undertake any development beyond Excel formula-level tasks.

Current environment. Bicycle manufacturing

Bicycle models are measured and reported against how well a single model performs as a sum of all the variations of that model. For example, the Street Kid YOLO model sold 25,000 units in 2019 across all variations of the product, but the Purple Female frame made up 30 percent of that model's sales. The Street Kid YOLO models sell in different volumes depending on the market. The creation of production orders for bicycles occurs monthly and is based on historical sales. Each part of a bicycle's assembly occurs at a different station in the Adventure Works production facility. A piece of paper that has eight sections accompanies a bicycle throughout the manufacturing process. As each step is completed, the respective section is completed and signed off by a production worker.

The completed paper is used in the put-away process by the warehouse workers.

Current environment. Financials

The standard model and limited-edition bicycle teams are separate operating units within the manufacturing division. Financials are tracked and reported separately even though they are produced and sold in the same sales channels.
Updates to the standard model bicycle models are created when a part for a bicycle becomes unavailable.
This can change the cost of the product.
An updated model of a bicycle with new parts will be maintained as a new item and have a new price. However, it will look like the exact same product to retailers and distributors.

Current environment. Manufacturing process

The bicycle manufacturing process is shown in the following graphic:



Current environment. Limited-edition bicycle process

The limited-edition bicycles are made up of an Adventure Works custom frame with all other parts created by local artists and manufacturers.

Each bicycle has a unique set of new items that make up the bill of materials (BOM) because all parts are created to specification.
A single pilot limited-edition bicycle is created as a proof of concept. Adventure Works occasionally reuses components from existing bicycles, but most limited-edition bicycles are made of handcrafted components designed to specifications. Each limited-edition bicycle is built, and hand signed by a single Adventure Works artisan. Sales price must be auto calculated after the cost price is derived. Before creating the proof of concept limited-edition bicycle, the approximate sales price needs to be determined through a cost-plus 20 percent calculation.
All items except for the frame in the prototype process are considered finished items and can be sold individually.
The frame items require modifications in accordance with the manufacturing process as well as painting. Each Adventure Works limited-edition bicycle artisan is scheduled to create a specific number of bicycles in a production run that must be completed by a certain date.
Limited-edition bicycle artisans work exclusively on a given run of limited-edition bicycles and are not able to work on other tasks.

Current environment. Limited-edition bicycle BOM assembly process

The prototype process for the limited-edition bicycles is shown in the following graphic:

Requirements. General

Adventure Works will consist of three legal entities: the primary legal entity of the United States (AWUS), sales in Canada (AWCA), and an international expansion (AWIN).
AWIN must be able to sell only standard model bicycles.
AWUS and AWCA must be able to sell both standard model and limited-edition bicycles. Warehouse workers must use the Warehouse Management mobile application to manage all inventory inbound and outbound from the warehouse.

Requirements. Bicycle manufacturing

The handlebars, back wheels, and front wheels must not change for any of the bicycle model configurations. Standard model bicycle production scheduling must be configured to start as soon as possible. Bicycle components must be automatically reserved when the item is released to the production floor. Standard model bicycle production must be automatically created on a predefined schedule. As soon as bicycles are completed, they must be available to fulfill the backlog of orders. Limited-edition bicycle production must be configured to meet the end date for when the bicycles must be completed.
Production orders need to track financials by standard model or limited-edition bicycle manufacturing teams. The system must log the immediate consumption of BOMs for traceability.
All inventory is warehouse enabled.
Finished goods are reported as finished by the warehouse worker who picks up the finished product from the packaging area.
Finished products must automatically have put-away work completed for them.

Requirements. New limited-edition bicycle process

Adventure Works is creating a new, limited-edition bicycle to commemorate the company's tenth anniversary. The limited-edition bicycle will be designed for charity events and be produced for the summer season.

The bicycle must be available in men's, women's, and unisex frame styles. It will be painted in one of 50 hand-painted designs representing the charity of the customer's choosing.
A limited run of 100 bicycles must be created.
The limited-edition bicycles must use the same production process as the standard model bicycles. The limited-edition bicycles must use the same parts used for previous limited-edition bicycles, except for the unique paint colors.
Frames must be painted in-house.
Five painting options are available only in the unisex frame style.

Requirements. New limited-edition bicycle orders

Customers must be able to place sales orders for the item in the chosen frame configuration, including style and color.
When an order for the new limited-edition bicycle is created, payment must be provided. An approval for an order must exist for the order to be processed Upon approval of an order, production must start immediately and not require re-entry of data.
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Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

Adventure Works Cycles is a high-end bicycle manufacturer in North America. Their standard model bicycles are available year-round. Limited-edition bicycle models are released several times a year to boutique retailers domestically.

Adventure Works has had the most success with their limited-edition bicycles. These bicycles have high margins, are in high demand, and have a strong following with the younger generation biking community.

Current environment. General

Adventure Works expects to triple their manufacturing capabilities in the next few years due to increasing demand. The company plans to invest in Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and the Power Platform products to migrate from a custom-built enterprise resource planning (ERP) solution and Microsoft Excel worksheets.

Adventure Works sells only to the United States and Canada. Despite their limited market, they cannot keep up with current demand. Over time, they want to expand their market to remain profitable.

Adventure Works has no capabilities or budget to undertake any development beyond Excel formula-level tasks.

Current environment. Bicycle manufacturing

Bicycle models are measured and reported against how well a single model performs as a sum of all the variations of that model. For example, the Street Kid YOLO model sold 25,000 units in 2019 across all variations of the product, but the Purple Female frame made up 30 percent of that model's sales. The Street Kid YOLO models sell in different volumes depending on the market. The creation of production orders for bicycles occurs monthly and is based on historical sales. Each part of a bicycle's assembly occurs at a different station in the Adventure Works production facility. A piece of paper that has eight sections accompanies a bicycle throughout the manufacturing process. As each step is completed, the respective section is completed and signed off by a production worker.

The completed paper is used in the put-away process by the warehouse workers.

Current environment. Financials

The standard model and limited-edition bicycle teams are separate operating units within the manufacturing division. Financials are tracked and reported separately even though they are produced and sold in the same sales channels.
Updates to the standard model bicycle models are created when a part for a bicycle becomes unavailable.
This can change the cost of the product.
An updated model of a bicycle with new parts will be maintained as a new item and have a new price. However, it will look like the exact same product to retailers and distributors.

Current environment. Manufacturing process

The bicycle manufacturing process is shown in the following graphic:



Current environment. Limited-edition bicycle process

The limited-edition bicycles are made up of an Adventure Works custom frame with all other parts created by local artists and manufacturers.

Each bicycle has a unique set of new items that make up the bill of materials (BOM) because all parts are created to specification.
A single pilot limited-edition bicycle is created as a proof of concept. Adventure Works occasionally reuses components from existing bicycles, but most limited-edition bicycles are made of handcrafted components designed to specifications. Each limited-edition bicycle is built, and hand signed by a single Adventure Works artisan. Sales price must be auto calculated after the cost price is derived. Before creating the proof of concept limited-edition bicycle, the approximate sales price needs to be determined through a cost-plus 20 percent calculation.
All items except for the frame in the prototype process are considered finished items and can be sold individually.
The frame items require modifications in accordance with the manufacturing process as well as painting. Each Adventure Works limited-edition bicycle artisan is scheduled to create a specific number of bicycles in a production run that must be completed by a certain date.
Limited-edition bicycle artisans work exclusively on a given run of limited-edition bicycles and are not able to work on other tasks.

Current environment. Limited-edition bicycle BOM assembly process

The prototype process for the limited-edition bicycles is shown in the following graphic:

Requirements. General

Adventure Works will consist of three legal entities: the primary legal entity of the United States (AWUS), sales in Canada (AWCA), and an international expansion (AWIN).
AWIN must be able to sell only standard model bicycles.
AWUS and AWCA must be able to sell both standard model and limited-edition bicycles. Warehouse workers must use the Warehouse Management mobile application to manage all inventory inbound and outbound from the warehouse.

Requirements. Bicycle manufacturing

The handlebars, back wheels, and front wheels must not change for any of the bicycle model configurations. Standard model bicycle production scheduling must be configured to start as soon as possible. Bicycle components must be automatically reserved when the item is released to the production floor. Standard model bicycle production must be automatically created on a predefined schedule. As soon as bicycles are completed, they must be available to fulfill the backlog of orders. Limited-edition bicycle production must be configured to meet the end date for when the bicycles must be completed.
Production orders need to track financials by standard model or limited-edition bicycle manufacturing teams. The system must log the immediate consumption of BOMs for traceability.
All inventory is warehouse enabled.
Finished goods are reported as finished by the warehouse worker who picks up the finished product from the packaging area.
Finished products must automatically have put-away work completed for them.

Requirements. New limited-edition bicycle process

Adventure Works is creating a new, limited-edition bicycle to commemorate the company's tenth anniversary. The limited-edition bicycle will be designed for charity events and be produced for the summer season.

The bicycle must be available in men's, women's, and unisex frame styles. It will be painted in one of 50 hand-painted designs representing the charity of the customer's choosing.
A limited run of 100 bicycles must be created.
The limited-edition bicycles must use the same production process as the standard model bicycles. The limited-edition bicycles must use the same parts used for previous limited-edition bicycles, except for the unique paint colors.
Frames must be painted in-house.
Five painting options are available only in the unisex frame style.

Requirements. New limited-edition bicycle orders

Customers must be able to place sales orders for the item in the chosen frame configuration, including style and color.
When an order for the new limited-edition bicycle is created, payment must be provided. An approval for an order must exist for the order to be processed Upon approval of an order, production must start immediately and not require re-entry of data.
Hide Case Study

Case Study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs.
When you are ready to answer a question, click the Question button to return to the question.

Background

ADatum Corporation is a golf cart manufacturing and rental company. The company produces golf carts, converts them to assets, and then rents them out over a period of time. The engineering team continuously seeks to create innovative, sustainable golf carts to stay current in the industry.

Although the company no longer creates gas-powered vehicles, some of its models are still in use as rentals.

ADatum Corporation plans to move from multiple, disconnected systems for each team of employees to a connected platform that uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management.

Current Environment

Employee teams

ADatum Corporation has four key teams of employees:

- Procurement: A team of buyers who source raw materials for the production of the golf carts
- Engineering: A team of engineering designers who continuously modify and improve the bill of materials (BOM) for the golf carts
- Production: A team of production employees, including quality assurance (QA), who manages the BOM costs and work on the shop floor to produce the golf carts
- Asset Management: A team that manages the golf cart assets, including maintenance and repairs The company has strict controls and uses engineering change management within its end-to-end operations.

Golf cart models

All new golf carts are rechargeable electric models.

The company has three primary golf cart models:

- ModelA is manufactured for commercial customers, such as golf courses. Those golf courses rent ModelA

for a fixed period of time.
--- ModelA contains subassemblies that are produced by ADatum Corporation and stored in the warehouse until required for production.
- ModelB is manufactured for consumers and can be rented by vacationers, typically for a weekend. --- ModelB must include turn signals and brake lights to ensure that it is legal to drive on city streets. --- ModelB golf carts are typically stored in a rented parking lot during peak vacation season. --- During the off-season, ModelB is stored in ADatum Corporation's headquarters warehouse.
- ModelT units are gas-powered units that have been discontinued for production; however, existing assets are available for rent.
All models are considered low-speed vehicles and must not exceed 25 mph.

All golf cart models are owned by ADatum Corporation. None are owned by commercial customers.

Requirements

Engineering

The engineering manager plans to phase out production of the current steel frames and replace them with aluminum frames.
Innovation engineers observe an increase in consumer requests for lifted-style golf carts. ModelB will be used to create a prototype of a newer version.

Production

Golf cart frames for all models must be configured as subassemblies.

The engineering team plans for the lift kit shocks and struts to be assembled for the prototype as a single production order for the lift kit finished good. The lift kit will remain at the end of the assembly line for the prototype.
The QA team must conduct a rigorous set of mandatory tests for the ModelB prototype. Only certified QA

team members can complete the checklists. The item will not be available for production until the prototype passes testing.
The lithium batteries must be installed by a certified technician during production.

The raw materials used in the prototype model are also sold directly as spare parts.

The controller requires raw material consumption to be posted in the ledger separately for the prototype production orders.
The warehouse manager requires that ModelA subassemblies must have putaway work created for the warehouse workers. All other subassemblies and finished goods will not require warehouse work. The lift kit subassembly must have a new standard cost created.
- Cost Requirement 1: The costs for existing materials are frozen for a period. The incremental costs must be calculated without impacting current frozen costs.
- Cost Requirement 2: The incremental cost for the subassembly must be determined based on the raw material purchased parts before it is available as a price.

Asset management

All electric models can be serviced on a quarterly schedule, which is less frequent than the bimonthly gas-

powered models.
The controller requires ModelB to be reported separately from other models, and the location of the assets updated at each peak travel season.
Maintenance technicians run a lean schedule and are fully booked out in advance.

Issues

Procurement

Buyer1 reports that the master planning process generated planned purchase orders for steel frame subassemblies. Return orders were created for the steel frames, which should not have been ordered.

Production

The production manager reports that the lithium battery installation step is creating a production backup because of two issues:
- Issue 1: Technicians who are not certified are assigned to the battery installation step.
- Issue 2: One certified technician is always on site at the production facility; the other certified technician is on call for repairs to rentals and is only substitutes for other technicians occasionally for production.

Asset management

A golf course manager reports that multiple ModelT units are frequently slow to start. The golf course manager requests monthly inspections for ModelT units, but the ModelA units can keep their current schedule.
After the ModelT unit issue was addressed, the golf course manager reports that one of the ModelA units stopped charging. The golf course manager requests a priority repair to be scheduled for the next morning.
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